Job Description

Job Summary

Receptionist required for new and growing private dental practice

We are seeking a friendly and organised Dental Receptionist to join our new and growing dental practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of the practice and maintaining a welcoming environment for all patients.

Duties

Greet patients warmly as they arrive at the practice and assist them with check-in procedures. Manage appointment scheduling, confirmations, and cancellations to optimise the dentist's schedule. Handle patient inquiries via phone, email, and in person, providing accurate information regarding services and procedures. Maintain patient records with confidentiality and accuracy, ensuring all documentation is up to date. Process payments and manage billing inquiries effectively. Coordinate with dental staff to ensure seamless patient flow throughout their visit. Uphold cleanliness and organisation within the reception area.

Requirements

Previous experience in a private dental practice essential Strong organisational skills with attention to detail to manage multiple tasks efficiently. Excellent communication skills, both verbal and written, to interact effectively with patients and staff. Proficiency in using office equipment and software applications relevant to administrative tasks. A friendly disposition with a strong commitment to providing excellent customer service. Ability to work well under pressure in a fast-paced environment while maintaining professionalism.
Working days..

Mondays, Wednesdays and Fridays with an additional evening shift

Additonal weekend over time sometimes available.

Job Type: Part-time

Work Location: In person