Job Description

Overview

We are a busy, growing dental practice seeking an

experienced Dental Receptionist

to join our fast-paced and friendly team.
The ideal candidate is organized, dependable, and confident in all aspects of front desk operations within a dental practice. You will be a key part of our practice, providing excellent patient service while managing a high-volume schedule.

This role offers an opportunity to work in a professional environment where attention to detail and interpersonal skills are highly valued. Previous office or administrative experience is desired, full training will be provided for the right candidate.

Responsibilities

Greet patients warmly and professionally upon arrival Manage appointment scheduling and cancellations efficiently Answer phone calls, respond to enquiries, and direct calls appropriately Maintain accurate patient records and update information as needed Handle administrative tasks such as filing, data entry, and processing payments Assist with patient correspondence, including emails and postal mail Ensure the reception area remains tidy and welcoming at all times Support the dental team with administrative duties as required

Skills

Previous office experience or administrative experience is preferred Excellent organisational skills with a keen eye for detail Strong communication skills, both written and verbal Ability to remain calm under pressure and handle multiple tasks simultaneously Proficiency in using office software such as Microsoft Office or similar programmes Friendly, professional demeanour with a focus on delivering outstanding customer service
This role is ideal for individuals who are organised, personable, and eager to contribute to a positive patient experience within a busy dental practice.

Job Type: Full-time

Pay: 12.70-14.52 per hour

Expected hours: 32 - 40 per week

Work Location: In person