We are seeking a dedicated and friendly Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a keen attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.
Responsibilities
Greet patients warmly as they arrive at the practice and ensure a welcoming atmosphere.
Manage appointment scheduling, confirmations, and reminders for patients.
Handle patient inquiries via phone and in person, providing accurate information regarding services and procedures.
Maintain patient records with confidentiality and accuracy in compliance with data protection regulations.
Process patient payments and manage billing inquiries effectively.
Collaborate with dental staff to ensure smooth operations within the practice.
Assist with administrative tasks such as filing, updating records, and managing office supplies.
Experience
Previous dental reception experience is essential.
Strong organisational skills with the ability to prioritise tasks effectively.
Excellent verbal and written communication skills to interact professionally with patients and team members.
Proficiency in using dental management software is essential.
A friendly disposition with a commitment to providing outstanding patient care is essential.
If you are passionate about contributing to a positive patient experience and possess the necessary skills, we encourage you to apply for this rewarding position as a Dental Receptionist in our practice.
Job Type: Full-time
Schedule:
Monday to Friday
Work Location: In person
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