Job Description

Job Overview

We are seeking a professional and friendly Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, responsible for managing appointments, handling administrative tasks, and providing excellent customer service. This role offers an opportunity to work in a supportive environment where organisational skills and a warm demeanour are highly valued. The position is paid and suitable for individuals with prior office or administrative experience who are eager to contribute to a smooth-running dental practice.

Responsibilities

Greet patients warmly and professionally upon arrival Manage patient appointments efficiently using practice management software Answer phone calls, respond to enquiries, and direct calls appropriately Handle patient check-in and check-out procedures accurately Maintain accurate and up-to-date patient records and files Process payments and insurance claims in accordance with practice policies Coordinate with dental staff to ensure smooth daily operations Keep the reception area tidy, organised, and welcoming at all times Assist with administrative duties such as filing, correspondence, and stock management

Experience

Previous office or administrative experience is preferred Excellent organisational skills with attention to detail Strong communication skills, both written and verbal Ability to remain calm and professional in busy environments Proficiency in using office software and dental practice management systems is advantageous Friendly demeanour with a customer-focused approach
This role provides an excellent opportunity for individuals looking to develop their career within the healthcare sector while contributing to a positive patient experience. The position is fully paid, offering valuable experience in a professional dental environment.

Job Types: Full-time, Permanent

Pay: 24,420.00-28,000.00 per year

Benefits:

Company pension Free parking On-site parking
Work Location: In person