Job Description

Lead Receptionist - Bournemouth (Dental Practice)

A people-focused leadership role with real progression

We're looking for a confident, organised and people-focused Lead Receptionist to help run the front of house at our friendly Bournemouth dental practice.

This is a key leadership role within the team -- ideal for someone who enjoys engaging with people all day, thrives in a busy, fast-paced environment, and takes pride in keeping things organised and running smoothly.

You don't need previous dental reception experience -- but you do need solid front-of-house or reception experience, strong people skills, and the confidence to support and lead a small team.

Who We Are

Dental Group is a family-run dental business with established practices in Bournemouth and Ringwood, built over more than 15 years.

We focus on:

Ethical, high-quality dentistry Outstanding patient care Supporting and developing our team properly Running organised, professional practices
We believe reception is the heart of the practice, and that many future clinicians and managers start with strong front-of-house foundations.

This Role Would Suit Someone Who

Enjoys engaging with people daily Likes a busy, fast-moving working day Has front-of-house or reception experience Is confident, organised and approachable Has leadership potential or previous supervisory experience Communicates clearly and professionally Wants to grow, develop and build a long-term career

What You'll Be Doing

Leading and supporting the reception team Helping keep diaries full and running smoothly Supporting rebooking, payments and patient flow Acting as a main point of contact for patient queries and concerns Helping train and support new team members Keeping systems and processes organised

Career Progression & Development

Many of our team members start in reception and go on to build long-term careers within dentistry.

This role has a

clear progression pathway

.
Our current Clinic Manager will be moving into a clinical dentist role within the group from

late 2026

, and we are looking to develop someone internally to step into that management position.

You'll receive:

Ongoing training and mentoring Clear development support Exposure to the clinical and business sides of dentistry The opportunity to progress into a

Clinic Manager role

for the right person

Pay & Benefits

Starting pay from 13 per hour

(depending on experience)

Performance bonuses available

linked to clear KPIs Fully funded training and development Free DBS and indemnity cover Friendly, modern working environment Employee rewards and incentives

Interested?

Please send your CV and a short covering note to:

Donna - Practice Manager

Donna@ringwooddental.co.uk
Please CC:

hardip@ringwooddental.co.uk

Job Types: Full-time, Permanent

Pay: From 13.00 per hour

Benefits:

Company events Employee discount
Experience:

Medical Receptionist: 1 year (preferred)
Work Location: In person