Job Description

4 on 4 off rotational shift pattern - 31.5hrs per week (21.00 - 07.00)

As a Switchboard Operator on nights you will be dealing with a variety of incoming calls as a first point of contact for some of our high profile clients. You will be assessing the nature of the calls in order to transfer or escalate ensuring that each call has a valued outcome. Additionally you will be required to carry out data related admin tasks using Excel.

ComXo recognises ambition and talent with fantastic opportunities to progress to Senior Customer Service Advisors, Team Leaders and beyond.

You would need to be able to commit to an eight-week office-based induction (Mon-Fri, 9am to 5pm) before moving onto the night rota.

What we are looking for:

Previous telephone customer service experience is essential A good telephone manner with a passion to deliver a first-class service A 'can do' attitude Someone who is happy working nights on a rotational shift pattern, with experience of working nights.

Please only apply if you are able to commit to 8 weeks of training (Monday to Friday)

Salary is 20,648 plus an additional Out of Hours Allowance of 3,000 per annum.

If successful in the recruitment process, the employment will be subject to 10 years of references and employment history, proof of education certificates, DBS check, financial adversity and sanctions checks which will be completed upon offers.

Please note due to volumes of applications, we will only be able to contact those who have been selected to move onto the next stage. If you do not hear from the team, unfortunately this means your application was not selected.

Job Types: Full-time, Permanent

Pay: Up to 23,648.00 per year

Benefits:

Company events Company pension Free parking Health & wellbeing programme On-site parking Referral programme
Schedule:

10 hour shift Monday to Friday Night shift Weekend availability
Application question(s):

Have you worked nights before? Are you able to commit to 8 weeks of training (9am to 5pm - office based) before moving onto night shifts?
Work Location: Hybrid remote in Datchet