Job Description

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.
At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive... A place where you're valued, challenged, and inspired!

Due to continued growth, an exciting opportunity has arisen for an Export Administrator to join our friendly team at our Markham Vale site on a full time permanent basis.
Salary: 26,551 per annum.
Working hours: 4 on 4 off, 6am-6pm.
The Export Administrator is responsible for processing and progressing all orders from preliminary documentation through to delivery and acceptance by the customer, together with all licence/export documentation and invoicing.
Key Duties of an Export Administrator:

• Dealing with all Distributor's and Customer's enquiries in a timely and professional manner.
• Preparing export quotations accurately and in a timely manner.
• Arranging transport delivery and monitoring all shipments.
• Preparing and reviewing all shipping documentation for export.
• Liaising with the warehouse to check stock availability and order fulfilment.
• Providing aftersales support to customers.
• Handling customer's enquiries/queries/order updates via telephone and email.
• Responsible for monitoring the companies licenses and certificates.
• Scheduling works and drivers Monitoring a record of goods received and leaving the warehouse.
• Produce commercial invoice and all necessary transport documents.
• Complete Export Customs declarations.
• Liaising extensively with clients and building successful long term business relationships.

Qualifications

• Previous experience of working in Export and a high-level Administrative role.
• The ability to prioritise workload without supervision.
• Excellent communication skills, both written and verbal.
• Outstanding Customer Service skills.
• Working knowledge of Microsoft suite.
• Excellent reporting skills.
• Knowledge of warehouse operations (desirable).
• Attention to detail.

Additional Information
As part of our drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave - 20 days inclusive of the bank holidays.
• Pension scheme - We want colleagues to enjoy a comfortable retirements so we offer a great contribution of 4% employee and 4% employer.
• Life Assurance - x 2 your annual salary.
• Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
• Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!

Skills Required