Job Description

Lopen Head
United Kingdom
Operations: Manufacturing, Production, Maintenance, Utilities

We have an exciting opportunity for an experienced Export Administrator to join our team based in Lopen Head, Somerset. You will be a key member of our Export Team who ship products to over 90 countries worldwide. To be successful in the role you must have previous export experience and excellent levels of administration and customer service skills and have the desire to provide all customers with the highest level of service, providing professional and timely communications regarding orders and shipments, and responding to any queries that may arise.



The main duties of this role will include:

Accurate processing of international sales orders using the in-house computer system (IFS) Raising or applying for country specific certificates as required Acknowledging and ensuring the customer is kept up to date on the status of their order Planning and coordinating overseas shipments (including courier services) via freight forwarders/logistics companies, and deciding on the most appropriate mode of shipment with consideration to time and temperature sensitive goods Creating and completing accurate shipping and commercial documentation (knowledge of Export Master would be beneficial but not essential) including letters of credit, bills of lading, certificates of origin, export health certificates, packing lists and commercial invoices Liaising with internal colleagues such as the Planning, Quality and Warehouse teams to gather required information Liaising externally with Government Sectors, Freight Forwarders, Banks etc to ensure the smooth processing of customer orders Supporting the wider Customer Services team at peak times and during holidays, including being the main cover for reception.


Experience Required


The successful candidate will possess the following:

Strong administration and IT skills are essential, and previous export administration experience is essential Knowledge of import regulations would also be beneficial Excellent communication skills and experience of building relationships Strong written and verbal communication skills to communicate with customers and colleagues internationally High levels of attention to detail and strong organisation skills are essential


Our Offer

Challenging tasks, short decision-making processes and a high level of personal responsibility in a modern work environment with flexible work time models Room for innovative thinking and growth with the possibility to manage your own career path. A company culture which promotes continuous learning and diversity. Excellent career opportunities in a world leading nutrition company. An attractive remuneration including a variety of social benefits like subsidized health & fitness offers.

Learn more about ADM at www.adm.com.


About ADM Protexin Ltd


ADM Protexin Ltd manufacture innovative, research based live bacteria products of the highest quality for the veterinary, human, agriculture and equine healthcare markets. With head office, manufacturing and distribution facilities based in Somerset, ADM Protexin distribute to over 90 countries worldwide. Learn more at www.protexin.com


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#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments -- environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.



For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM.

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We're a global leader in human and animal nutrition and the world's premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

Req/Job ID

98658BR

Ref ID

#LI-DNI