Job Description

Are you highly organised, detail-focused, and a confident communicator? We're recruiting an Administrator to support a busy Public Sector department in Birmingham
Key Responsibilities:

• Collaborate with internal and external teams to maintain facilities and build strong working relationships.
• Promote a positive team culture focused on high service standards and continuous improvement.
• Ensure building facilities are properly maintained in coordination with stakeholders.
• Professionally manage contractors, suppliers, and visitors, ensuring they follow health & safety and security protocols.
• Handle the team helpdesk/inbox, responding to requests promptly and according to procedures.
• Order and distribute stationery and office supplies as needed.
• Accept and distribute deliveries to the appropriate departments.
• Keep documentation and spreadsheets up to date, following department guidelines.
• Manage and control building access passes securely and in line with policies.
• Use IT systems effectively to meet targets and manage resources.
• Handle sensitive issues professionally, escalating when needed.
• Support IT with printer supplies and keep accurate records.
• Provide administrative support for meetings, including preparing and maintaining documentation.
• Keep managers informed of any issues or progress updates.
• Assist the Health & Safety team with daily tasks when required.

What We're Looking For:

• Strong communication skills
• Someone that is happy to be on their feet all day, working in a fast paced environment
• Proficiency with Microsoft Office
• A flexible and reliable approach to work

Important: This role requires a DBS check and three years of references.
How to Apply:
If you're ready for a new challenge and meet the criteria above, apply online today.
Please note: Due to the high number of applications, we may only contact shortlisted candidates.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Skills Required