Job Description

OVERALL SUMMARY
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.
Join the Close Brothers Facilities Team where you will be supporting all areas of the Workplace, helping with the day to day operations and focusing on customer care and daily operational tasks.
The ideal candidate will liaise with key stakeholders, third parties and other members of the Facilities team to ensure an excellent service is maintained at all times, taking responsibility for the post, upkeep of assets, building standards and visitors and events.
RESPONSIBILITIES

• Create an excellent service and welcome for all customers and staff to the HQ building.
• Responsible for maintenance of coffee machines, including daily clean and checks.
• Maintaining office stationery stock levels, hoarding supplies as and when required.
• Restock of kitchenette areas, such as; fruit restocking cups and consumables.

Responsible for greeting guest and following security process. Providing correct access for staff/contractors. * Completing monthly clear desk audit.

• Building stakeholder relationships, to be approachable to deal with any on the day issues relating to operations within the workplace.
• Support setup of meeting rooms and events.
• Complete regular office checks, reporting any concerns for requirement for improvement to the helpdesk.

WE WOULD LOVE TO HEAR FROM YOU IF HAVE/ARE:

• Experience working in a fast paced Facilities Operational Environment
• Exceptional customer service skills
• Demonstrate the ability to liaise with varying stakeholders
• The ability to work efficiently and able to implement new work processes.
• The ability to work using own initiative, judgement and discretion.

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE/ARE:

• Knowledge of facilities contractor requirements.
• Catering Services experience
• Cleaning Services experience
• Reception Services experience
• IOSH

We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back.
ABOUT US
At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.
Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.
To find out more about Close Brothers, please visit our careers page:
To find out more about life at Close Brothers:
To find out more about our benefits:
To find out more about our commitment to creating an inclusive environment:
#LI-HYBRID ~LI-TM1
At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients.
We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments.
We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients.
Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people.
Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down.
We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life.

Skills Required