Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.
The Facilities Team at Investec Bank typically plays a crucial role in ensuring that the physical environment where employees work is safe, efficient, and conducive to productivity.
Key responsibilities:
Office Standards: Assist in maintaining a tidy office by removing papers and cardboard boxes. Report and chase resolution of day-to-day facilities issues (e.g., lights out, bathroom and cleaning issues).
Locker Management: Assist in maintaining all staff personal and fitness studio lockers, including allocations and continuing usage reporting.
Office Supplies: Ordering stationery as and when required, maintain a good level of stock in each stationery hub. Ordering special products for certain teams i.e. Corp Finance, Research, PA's etc.
Event/Meeting Rooms: Support the reservations and reception team to arrange meeting rooms for meetings.
Security Administration: Implement and monitor security protocols to ensure the safety of the office premises and personnel. Conduct regular security checks and audits, addressing any vulnerabilities or breaches. Manage access control systems, including issuing and tracking ID badges.
Postroom Services: Oversee the receipt, sorting, and timely distribution of incoming/outgoing mail and packages to the appropriate departments. Log all special deliveries, couriers, or packages and deliver these items to the right people or department.
Relationships: Maintain relationships with courier and postal services, addressing any issues that arise.
Office Maintenance: Perform basic office maintenance such as hanging pictures, basic repairs to furniture, changing locks and barrels, or moving furniture and equipment.
Logistics Coordination: Coordinate the inventory of office supplies, ensuring adequate stock levels and timely replenishment. Coordinate logistics for office events, meetings, and conferences, including setup and takedown. Oversee the maintenance and organization of storage areas.
Floor Coordination: Serve as the primary point of contact for floor related issues and inquiries. Monitor and report on the condition of office facilities, arranging for maintenance and repairs as needed. Assist with the onboarding of new employees, ensuring they are familiar with office procedures and facilities.
CHURN: Assist with office moves when required.
First Aid: Complete, and keep up to date, a First Aid at Work course and assist other first aiders when required. Fire Marshal Duties: Complete Fire Marshall training and carry out Fire Marshal duties when required.
External Contractors: Deal with external contractors and suppliers.
End of Journey Facilities: Assist in maintaining a tidy facility by ensuring that the studios are clean and tidy (equipment returned to the storage areas), the bikes are stored in the correct areas and that the changing rooms are kept clean and tidy. Report any of day-to-day facilities issues, (e.g., lights out, bathroom and cleaning issues). Assist in carrying out periodic checks on the usage and discarded items (clothing, bikes and equipment).
Core Skills and Knowledge:
Experience in a similar multifunctional role.
Familiar with health and safety regulations.
Candidate will need to be adaptable and prepared to handle a diverse range of responsibilities.
Proven experience in workplace support, security management, logistics, or facilities coordination.
Good written and verbal communication and interpersonal skills.
High attention to detail while operating effectively in dynamic, fast paced environment.
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