Job Description

Closing Date: 02/02/2026


Location/Division: BZG/BZP

Salary: 26,980

Contracted Hours: 37.5 p/w

Location: Bristol Zoo Project and Bristol Zoo Gardens

Contract Type: Permanent

Bristol Zoological Society, the conservation and education charity that runs and operates Bristol Zoo Project (previously Wild Place Project), higher education programmes and conservation projects across the world, is recruiting a Facilities Assistant.



If you would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact hr@bzsociety.org.uk



We are committed to employing from all areas of the community, we value equality and diversity across our workforce and aim to ensure our staff is reflective of the diversity of the community. In support of this commitment, we welcome applications from the Global Majority.



As a Facilities Assistant you will be key to keeping the Society's sites running smoothly and to maintain high standards for all users. In this role, you'll coordinate and respond to service requests from teams across our sites, support day-to-day operations, and ensure processes and procedures are followed to support sustainability and health & safety compliance.



You'll work closely with the Maintenance, Landscapes and Projects teams to help prioritise and address requests, assist with implementing systems and statutory health & safety requirements, contributing to a safe and efficient environment for everyone.



You will also provide valuable administrative and project support to the Facilities Manager and Director of Estates, helping with coordination, documentation, scheduling, and tracking progress on key initiatives to ensure priorities are effectively addressed.



This role is ideal for someone who is highly competent in administrative systems, coordination, and who would take pride in supporting us as a conservation charity on a mission to Save Wildlife Together.



With a new strategy in place to create a world-class Bristol Zoo and conservation and sustainability at its heart, the new Bristol Zoo Project will offer spacious, modern facilities, significant growth in our conservation and education work, and an innovative and exciting visitor experience.



The role will help to realise our vision of saving wildlife together, and you will be involved in supporting our transformation programme - driving visitor numbers at Bristol Zoo Project and excitement as plans for the new Zoo progress. We know that everyone here at the Society can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.



As a Disability Confident Employer if you identify yourself as disabled under the Equality Act 2010 definition and can demonstrate that you meet the essential criteria listed in the person specification, we will guarantee an interview.



Your work-life balance is important to us, and we're happy to support flexible working - be that through your working pattern, or hybrid working for certain roles. We just need to ensure that you have some time to connect with the rest of your team and are able to deliver the responsibilities of your role.

Benefits include:

30 days of annual leave (Pro-rated, inclusive of bank hols) increasing with length of service with an option to buy up to 5 days' additional holiday

Access to our company pension scheme

Enhanced family leave - supporting you with the important milestones in your life with enhanced maternity, paternity and adoption pay

Access to a range of resources to support your physical, mental and financial health, including access to our Employee Assistance Programme

Death in service benefit (x3 salary)

Cycle to work scheme and season ticket loans supporting you to spread the cost of environmentally friendly transport options.

Other flexible benefits including access to a health cash plan to help you with everyday healthcare costs

Access to a great range of discounts from hundreds of retailers to help make your money go further including gym discounts

Hybrid working for certain roles, to allow you to work where you work best - we're happy to discuss flexible working options for all roles.


o Option for Lifestyle Break after one years' service o Ongoing training and development opportunities, allowing you to reach your full potential


Free on-site car park


To apply for this role please sign into our recruitment portal and upload your CV and cover letter explaining how you meet the essential and desirable criteria detailed in the person specification in the job description.

The closing date for applications is 02/02/2026.

To assist your preparation if you are invited to an interview, we ask questions based on our behaviour competencies described in the job description and look for evidence of how you demonstrate these behaviours.

Please note:

We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage you to apply as soon as possible to avoid missing out on this opportunity.


Diversity Statement


Our vision for the Society to be an employer of choice, that is inclusive and attracts and retains the most talented people, who all work together to sustain our future. As such we welcome applications from all sections of the community. Our employee lifecycle processes, including recruitment, are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, disability status, race, or any other aspect which makes them unique.