OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of 2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -
Trust, Respect, Unity, and Empowerment
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About The Role:
As a Facilities Manager, you will be responsible for overseeing both soft and hard services, ensuring the comprehensive management of facilities. Reporting to senior management, you will supervise service staff and external contractors, develop and implement maintenance and service schedules, and manage budgets related to all aspects of facilities management. You will also serve as the main point of contact for clients, ensuring their needs are met and maintaining strong relationships.
As part of your role, your key responsibilities will include, but are not limited to:
Manage the delivery of both soft services (catering, cleaning, security) and hard services (building maintenance, HVAC, electrical systems)
Supervise service staff and external contractors, ensuring all work is completed to a high standard
Develop and implement maintenance and service schedules to ensure regular and effective delivery of all services
Ensure compliance with health and safety regulations, conducting regular inspections and risk assessments
Manage budgets and expenses related to both soft and hard services, ensuring cost-effective solutions
Serve as the main point of contact for clients, addressing their needs and concerns promptly
Coordinate with other departments to ensure facilities meet the needs of the organisation
Oversee the procurement and maintenance of equipment and supplies for all services
Handle emergency situations and service disruptions promptly to minimise impact
Maintain accurate records of maintenance and service activities and expenses
Implement sustainability practices and initiatives within the facilities management
The ideal candidate should meet the following criteria:
You must have the right to work in the UK
At least 5 years' experience in facilities management or a related field, with expertise in both soft and hard services
Knowledge of building systems, maintenance processes, and service delivery best practices
Strong leadership and project management skills
Ability to prioritise tasks and manage time effectively
Familiarity with relevant software for facilities and service management
Excellent problem-solving abilities and attention to detail
Strong communication skills, both verbal and written
Proactive and adaptable, able to respond to changing demands and priorities
Qualified in Health & Safety with NEBOSH certification as a minimum standard.
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How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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