Job Description

Job Advert

Are you an experienced Facilities Manager, looking for your next career move?

Bidwells are looking for an experienced and proactive Facilities Manager to join our Investment & Property Management team, based at the iconic Cambridge Science Park - a 152-acre estate home to over 2 million sq. ft of office, laboratory and amenity space.



This role is ideal for someone with a strong background in facilities management, ideally from a property agency, who thrives under pressure and enjoys managing multiple properties.



You'll be responsible for overseeing the day-to-day facilities operations across a portfolio of multi-let, vacant and direct-owned buildings, ensuring compliance, sustainability and service excellence.



Working closely with our estate management team, as well as property, asset and project managers, building surveyors, contractors and the CSP Director, you'll play a key role in maintaining high standards across the estate. Strong communication skills, a solid understanding of compliance and the ability to work both independently and collaboratively are essential.



If you're passionate about delivering outstanding facilities management and want to be part of a team that values long-term thinking, operational excellence and a bit of fun along the way, we'd love to hear from you!

What you'll be doing:

Delivering high-quality facilities management across multi-tenanted buildings within the client's portfolio, ensuring compliance, sustainability and contractor oversight in line with Bidwells' operational standards. Supporting service charge management, including budget preparation, expenditure monitoring and reconciliation, adhering to RICS guidelines and contractual KPIs. Overseeing day-to-day service delivery, including purchase orders, invoice management and budget control, ensuring accurate documentation and sign-off procedures. Leading procurement and management of service contracts, ensuring compliance with KPIs and safe systems of work and recommending re-tendering where appropriate. Managing facilities services such as utilities, cleaning, caretaking and M&E maintenance for both multi-let and vacant properties, including the estate office. Promoting sustainability by working with suppliers to reduce energy, water usage and waste across the estate. Maintaining awareness of all building activities, including tenant alterations, landlord works and compliance objectives whilst reporting any lease breaches or non-compliance. Collaborating with internal teams and external contractors to ensure smooth service delivery whilst supporting colleague development. Attending stakeholder meetings and providing updates on estate-wide facilities activities, projects and contractor performance. Building strong relationships with occupiers, acting as a key contact for facilities and compliance matters whilst ensuring smooth tenant move-ins/outs. Keeping Tenant Handbooks up to date and issuing compliance documentation to support tenant audits. Scheduling and conducting building inspections based on risk, ensuring all compliance and health & safety procedures are followed and documented. Managing health & safety risks using the monitoring platform, ensuring full statutory compliance with prompt action on any issues. Maintaining accurate records across property, health & safety and contractor management databases.

About You:

Essential

Extensive relevant facilities management experience within a multi-site/high profile environment. Health & safety-related qualification (NEBOSH, IOSH). General understanding of commercial leases and the landlord/tenant relationship. General understanding of commercial property related Health and Safety compliance, Risk Assessment and Audit. Experience of service charge budgeting/accounting within a property/facilities management environment. Direct management and/or supervision of staff/suppliers or third-party contractors being familiar with use of KPi's to monitor performance. Good working knowledge of Microsoft Office packages including Excel, Word, One Note, Outlook, accounting software and CAFM systems. Excellent written and verbal communication skills Numerate with high level of attention to detail Pro-active and positive "can-do" approach & excellent problem-solving skills Good team worker and player with excellent interpersonal skills Enjoys a fast paced and teamwork environment Contract administration and tendering skills

Desired

Similar experience within a direct competitor organisation Facilities Management related qualification (MBIFM, DipFM or property related qualification (MRICS or Assoc RICS) Experience with property management systems, H&S systems and helpdesk systems

Why Bidwells?

We're a different kind of business. Whilst we're a major player in the property sector, Bidwells remains a privately-owned, independent Partnership, with an inclusive, entrepreneurial culture. We give our people autonomy and take the time to listen.