Job Description

Facilities Manager

Bellrock is the trusted challenger in UK property services. Driven by insights, powered by technology, and delivered by talented people, we are redefining how real estate is managed.


Since 2003, our people-first and technology-led approach has helped organisations across the UK transform their estates into high-performance, sustainable environments. Through our integrated service modelspanning Technologies, Consulting, Critical Engineering & Jordon, and Intelligent Asset Carewe deliver compliance, quality, and operational excellence while reducing cost and carbon impact.


Our award-winning Concerto IWMS platform, together with mobile solutions from Mobiess and energy analytics from InMetriks, enables smart, data-led estate management at scale.


To co-ordinate and organise FM service delivery across a mixture of sites including industrial, commercial offices and retail parks, ensuring work is carried out to a high standard, management of contractors, management of the concerto system; contract variation quotations and corresponding invoicing and the production of reports

How will you be the change?

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We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you're in. Because every role plays a part in driving us further. And everyone can be the change. That's how deliver value for our customers, and building systems that lead the way


And as a Facilities Manager with Bellrock, you'll do it by

Act as the initial focal point of contact between the Client, Contractors and Bellrock to ensure an effective communication between all parties is maintained at all times.

To own the Asset Sustainability Plan for each site and update actions on Deepki system.


To engage with bespoke software solutions to improve comfort, energy usage and maintenance spend across assets.


To encourage regular feedback from building occupiers and visitors via Vizta, QR code NPS surveys.


Attend meetings with the client in relation to projects, health and safety and monthly service review meetings as required.


The management of reactive and planned works via the Concerto system. To arrange and ensure routine and planned maintenance tasks are carried out to time and in accordance with the Contract. Ensuring that authorisation is in place for any additional costs and that all records are accurate for the purposes of invoicing.


Invoices and financial reconciliation to be completed in an accurate and timely manner.


To liaise with Contractors to ensure that the works are carried out in line with contract, ensuring that performance requirements are being met. Undertake all necessary inspections, maintaining required records as directed by line management.


Reviews and/or inspects work for quality, accuracy and completeness.


Provide support for Projects where required.


Interact with various accounts/projects departments to resolve issues relating to service delivery.


Preparation of budgets, providing data as necessary.


Assist in the production of monthly client reports.


Carry out regular site audits, record findings and manage actions through to completion.


Maintaining Track Record and taking responsibility of outstanding actions until completed.


Write and or draft correspondence, reports and other documents.


Ensure Account Management documentation is maintained and makes necessary arrangements with contractors to ensure compliance with standards.


Maintain the statutory accident book and to report any such entries to Bellrocks Health and Safety Department.


Assist in maintaining ISO 14001 and all other environmental obligations. Ensure Health and Safety regulations are fully observed.

What does it take?

If you're ready to be the energy that helps us build our business, share our success, and really own it as a Facilities Manager, you'll need


Positive attitude and drive to 'do the right thing'


Good knowledge and working practices within the delivery of total FM contracts.


Passion to resolve challenges and improve service delivery.


Experience of working in a similar environment delivering Soft and Hard Services.


Understanding of technology or the passion to learn new systems.


Experience working on FM projects and planning life cycle works.


Understands the importance of client relationships within the environment of change


Understands how to achieve a sustainable building.


Able to demonstrate an ability to communicate at various levels both internally and external with multiple stakeholders.


Clearly articulate succinctly difficult or complex information.


Flexible and adaptable in different situations, aware of impact on others.


Health and Safety qualification.


Ability to adapt to different needs in different environments.

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work between your home address and various sites to meet business needs Monday to Friday 08:30-17:00.

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:


25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it's on us)


Salary exchange pension scheme


Life cover


Paid sick leave


Health Assured employee assistance and wellness program


Enhanced maternity, paternity and adoption leave


Salary sacrifice schemes: Cycle to work





Holiday purchase scheme of additional 5 days per year


Offers and discount scheme designed to save money on everyday shopping and essentials


Healthcare Cashplan


MotorSave Scheme


Refer a friend


Liftshare


Virtual GP

Helping you to shine

We've always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.


So, if you join us, you'll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life.

Ready to start shining?

Our people are our passion, so we're all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you're ready to start your career journey with Bellrock, we're ready to welcome you. It's a great place to be - the light, the energy, the solution. You.


Apply today.