Job Description

Company Description

From the fun of Mecca Bingo to the experience of Grosvenor Casinos, from in-person to online, from local to global, players love the experiences our famous brands deliver. This is such an exciting sector to be part of, bringing entertainment to millions in a culture of opportunity and growth.


Look at our careers site to find out more: https://careers.rank.com/

The Facilities Manager will ensure that the casino's facilities and well-maintained, safe, and operational at all times, overseeing maintenance and repair activities, preventing downtime and ensuring a position experience for guests. The Facilities Manages plays a critical role in maintaining high standards of cleanliness, comfort, and functionality to meet customer expectations.

Main Accountabilities

& Responsibilities:

Utilise the maintenance portal to coordinate and manage maintenance, compliance and repair works, updating the maintenance and management teams regarding contractor visits Supervise and coordinate the on-site maintenance and cleaning teams Daily monitoring of PPM completion in line with the planner and ensuring SLAs and KPIs are met Utilise the Mindsett Prism dashboard to monitor and manage utility usage to optimise efficiency and minimise cost Ensure compliance with safety regulations and oversee emergency preparedness protocols Collaborate with other departments to address facility-related issues and support operational needs Keep up to date on industry trends and best practices in facilities management to continuously improve processes and procedures Act as key point of escalation for maintenance issues, escalating with the external FM provider, Venue Director and Property Department where required Attend periodic review meetings with the external FM provider to ensure a suitable level of service is being received Act as key stakeholder for casino projects Review quotes received before sending through the approval process where applicable

Qualifications

Computer literate and at an intermediate standard with MS Microsoft Word, Excel and Project Previous experience in a similar role IOSH/NEBOSH Understanding and experience of hard and soft services Computer literate and at an intermediate standard Enthusiastic, proactive, and driven individual Good communicator and interpersonal skills - both written & verbal Open and transparent with decision making Confident in developing and maintaining relationships with contractors and suppliers

Additional Information

What will you get in return?

Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment - so you can #BeYourself.



Wellbeing@Rank is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we're here for you.



We'll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us.


Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.



From pensions to bonus schemes, and private medical insurance to life insurance - we've got you covered.

Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what's in place in your location.


The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.


We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.