Job Description

Are you a compassionate woman looking for a rewarding new challenge?

Do you have a passion for supporting families and children with complex needs? If so, we have an exciting opportunity for a caring and dedicated individual to join our team at Welland House Family Residential Centre as a Waking Night Support Worker on a full-time, permanent basis.

Location:

Market Harborough, Leicestershire

Additional to Salary:

Night Shift Premium Allowance (calculated at a third of hourly rate)

About the Role

Barnardo's, the UK's largest children's charity, is proud to work in partnership with Leicestershire County Council to deliver innovative residential services for some of the county's most vulnerable children and families.



Welland House provides three self-contained flats for families facing challenges such as learning difficulties, domestic abuse, substance misuse, mental health issues, or trauma. During their stay, parents receive support from Barnardo's staff while undergoing parenting assessments.



Our team promotes best practices through guidance, role modelling, key work sessions, and practical advice--focusing on safety, routines, boundaries, and wellbeing.

Female-Only Requirement

Due to the nature of the service and the needs of the families we support--many of whom have experienced domestic abuse and trauma--this post is restricted to female applicants only. This is a genuine occupational requirement under Schedule 9, Part 1 of the Equality Act 2010.

Key Responsibilities

Build trusting, nurturing relationships that promote independence and wellbeing Work collaboratively with parents/carers and professionals Support the upkeep of the home, including cooking and cleaning Maintain accurate and up-to-date records Uphold safeguarding policies and procedures Ensure a safe and secure environment at all times

What We're Looking For

Level 3 Diploma in Residential Childcare (or willingness to achieve this) Experience working with children, young people, and families Strong understanding of safeguarding and child protection Flexibility to work shifts, including weekends and bank holidays Excellent communication and interpersonal skills Willingness to attend mandatory training and supervision sessions during daytime hours

While Welland House will be your primary base, you may occasionally be asked to support our other Leicestershire Residential homes.

For more information or an informal chat about the role, please contact Sarika Modeshia - sarika.modeshia@barnardos.org.uk

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, and Additional Information document. This should be done with an understanding of the context of the service described.



Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.


Pay & Reward FrameworkWe know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.


For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.


Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band - this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.



Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.


Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements. Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata The ability to buy up to another 5 days annual leave via our HolidayPlus scheme A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options Service related sick pay from day 1 Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension Cycle2work scheme Interest free season ticket loans Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal 20% discount at Barnardo's stores Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc Free access to round the clock employee assistance program for advice and support Access to Barnardo's Learning and Development offer

T&C's apply based on contract

About Barnardo's


We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

Reference number: 21909
Job Title: Female Waking Night Residential Support Worker - Family Assessment Centre
Location: Market Harborough
Locality: Leicestershire
Contract type: Permanent
Hours: 37
Salary: 26,142.40 - 29,463.72 + Night shift premium allowance
Closing Date: 31 October 2025
Interview Date: TBC

Benefits

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Discounts at 100's of retailers
Employee suggestion scheme
Company pension
Employee Assistance Programme