Job Description

Step up. Stand out. Support your team

Join us at Caremark Pulborough as a

Field Care Supervisor

(also known as Care Supervisor, Care Team Leader). Be the go-to person your team can count on. You'll keep care standards high, solve problems on the spot, and inspire your Care Assistants to deliver their very best every time.

Due to a high volume of requests for female-only support, we are prioritising female applicants for this role to meet customer needs in line with the Equality Act 2010.

About The Role

About the Role?

Carry out care reviews, needs assessments and risk assessments with compassion and clarity Create tailored person-centred care plans Support and mentor Care Assistants in the field Be a visible, approachable leader who sets the tone for quality and consistency Handle rota cover, emergencies and spot checks with professionalism and warmth Ensure care delivery is safe and in line with customer preferences Work closely with outside agencies, health professionals, and community stakeholders Collaborate with the office team to problem-solve and improve service delivery Keep care documentation clear, up to date and compliant.

Field Care Supervisors are responsible for the efficient running of their own specific, defined areas and should vary their hours of work in order to effectively monitor and support all Care assistants and customers. Field Care Supervisors should spend approximately 95% of their working week in the field with the remaining 5% being spent in the office in order to complete the necessary administrative duties.

Our Expectations of You?

We're looking for someone who is values-driven, an excellent communicator, highly motivated, and well-organised, with strong leadership skills and a genuine passion for delivering high-quality, efficient care.

At least 2 years' experience in a care setting (home care preferred) Minimum of Level 3 Health & Social Care qualification A full UK driving licence Participate in the out-of-hours on-call rota to respond to emergencies and ensure service continuity Strong written and verbal communication skills Compassionate and calm under pressure Confident using Microsoft Office, care planning and other systems (Access/People Planner) Live no more than a 20 minute drive from Horsham Knowledge of CQC standards and regulatory compliance Knowledge of safeguarding protocols and incident reporting procedures.

What We Offer?

25,000 - 28,000

per year (based on experience)

Company car, mobile phone, laptop and tablet

Paid mileage

&

fuel allowance

Refer a friend bonus

Paid annual leave Fully funded

Level 5 Health & Social Care qualification

Pension scheme

Employee of the month

/

long standing service awards

A

varied and meaningful role

that offers personal development and the opportunity to build leadership experience A welcoming,

supportive team culture

where you're never left to face challenges alone

Working Hours?

Full-time

40 hours

per week Weekend work required (rota-based and shared fairly) On-call responsibilities (rota-based and shared fairly)

Ready to Apply??

If you believe in person-centred care, lead by example, and want a career where you make a real difference every day, apply now and join Caremark Pulborough.

For more information about our community and updates, please visit our

news page

.

For additional resources on working in care, you can visit:

Skills for Care

- Comprehensive guidance on training and qualifications in the care sector.

Care Quality Commission (CQC)

- The regulator of health and social care in England, providing information on care standards.

?INDPULCA

Required Criteria

Excellent Verbal and Written Communication Leadership
Minimum Level 3 Health & Social Care Qualification

Desired Criteria

Knowledge of CQC Standards Knowledge of Safeguarding Protocols

Skills Needed

About The Company

Our mission is simple:

To provide excellent home care to everyone, regardless of age, race, religion, gender or social standing. We aim to improve the quality of life of every single customer we care for. Our care keeps you safe, happy, fulfilled and flourishing in your own home, topped off with a delivery of smiles and laughter at every visit too. Caring for and supporting others runs through the very heart of Caremark.

Who is Caremark?

Caremark is a home care company with excellent standards, excellent people and excellent success stories. We provide care in the home for people from all walks of life, enabling them to stay in their own home and community. We are the mark of excellent care. We have over 7,000 customers throughout the UK. To those 7,000 customers, we provide over 110,000 hours of home care each week.

Caremark's history - providing home care since 2005

Whilst Caremark itself was founded in 2005, our founder, the late Kevin Lewis has been in care since 1987. His experience, passion and unrivalled determination to provide high quality care for all, was the building blocks of Caremark 17 years ago. Today, we are led by David Glover and Lisa Fyfe who are equally as passionate about Caremark and the home-care industry. Caremark currently care for thousands upon thousands and under their leadership, thousands and thousands more will benefit from home care, the Caremark way.

Company Culture

Caremark

has been at the forefront of the home care industry, evolving from a singular care home to becoming a leader in providing comprehensive care services across Ireland and the UK.


Our journey, initiated by Kevin Lewis, has been marked by innovation, quality, and a deep commitment to caring for individuals in need, regardless of their age, disability, or circumstance.

Here's why Caremark stands as a beacon of excellence and a great place to work:

Pioneering Spirit:

From introducing the very first Operations Manual to ensure quality care, to expanding services across a network of offices, Caremark has always been at the cutting edge of the home care industry.

Diverse Care Services:

Our services have grown to encompass a wide range of needs, delivering care and support in the home environment and specialized residential settings, showcasing our adaptability and commitment to those we serve.

Focus on Quality:

We've built an enviable reputation by maintaining high standards of care, drawing upon decades of experience to meet the evolving needs of our service users with compassion and professionalism.

Growth and Development:

As part of our team, you'll join a supportive network of professionals dedicated to making a difference in the lives of individuals and communities.


We provide opportunities for personal and professional growth, ensuring that our team is equipped to meet the challenges of the care industry with confidence and skill.

Company Benefits

Retirement plan and/or pension, Employee development programs, Referral bonus, Open office, Competitive salary, Long service recognition, Wellbeing Scheme, Blue Light Card, Employee of the Month, Employee Recognition Scheme, Annual performance review, Culture of recognition, On the job learning, Progression opportunities, Long service awards, Company employee App, Flexible Pay with MyView Pay Now

Salary

25,000.00 - 28,000.00 per year