Job Description

About us:

Ace Aquatec is an award-winning aquaculture technology company specialising in welfare-first in-water electric stunners, marine mammal protection devices, biomass estimation and sea lice removal systems. We help customers thrive by making their operations efficient, ethical and sustainable.

About the role:

We're looking for an experienced and proactive

Field Service Engineer

to join our Operations team in Dundee.


In this hands-on and varied role, you'll support the

installation, inspection, maintenance, and repair

of Ace Aquatec's products, both in the UK and internationally. You'll split your time between our Dundee workshop and customer sites worldwide, ensuring our equipment operates safely and efficiently in challenging marine environments.


You'll be a key representative of Ace Aquatec on site, working closely with customers, suppliers, and internal teams to deliver a first-class service experience.

What you'll be doing:

Install, service, and maintain Ace Aquatec equipment, including acoustic deterrents, electric stunners, biomass cameras, and sea lice removal systems. Diagnose faults methodically and carry out repairs to ensure minimal equipment downtime. Provide technical support to customers both remotely and on site. Collaborate with our Technical Support, Sales, and Marketing teams to resolve issues quickly and effectively. Support the development and testing of new products and system upgrades. Mentor and assist junior technicians and engineers within the team. Ensure all work complies with health, safety, and environmental standards. Represent Ace Aquatec professionally when visiting customers, maintaining our strong reputation for service and innovation.

What we're looking for:

Recognised qualification in

Electrical and/or Electronic Engineering

(HNC or equivalent). Proven experience in

industrial electrical or electronic engineering

- ideally in both field and workshop environments. Strong

fault-finding and diagnostic skills

with a methodical approach to problem-solving. Ability to work

independently and as part of a team

,

often in remote or offshore environments. Excellent interpersonal and communication skills - comfortable dealing directly with customers. High attention to detail and quality in assembling and maintaining equipment designed for demanding conditions. Competent with

MS Office and general IT tools

.

Full UK driving licence.

Experience within the

aquaculture, agriculture, marine, or offshore industries

. Familiarity with mechanical systems and small hand tools. Experience mentoring or training others. Valid passport and willingness to travel frequently, including periods away from home.

We offer a range of exciting benefits including:

Competitive salary, based on experience 33 days annual leave (including bank holidays) Death in service at 4 x your annual salary Employee Assistance Programme Enhanced parental leave policies Birthday day off Paid bereavement and sick leave Company salary sacrifice pension scheme Cycle to work scheme * Regular social breakfasts, lunches and team events