Job Description

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Job title

: Field Service Engineer

Reports to

: Depot Manager

Hours

: Full-Time

Location

: Eastleigh

About us

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Power Electrics is a proud family company, dedicated to innovation, excellence, and customer service. We have grown from a small yard in 1963 to operating out of several locations across the country, and now with a fleet of over 2,500 generators. We continue to offer a specialist, single-source solution for diesel generator Hire, Service, and Parts.



Our employees are our greatest asset, and their dedication and enthusiasm have helped us to become so successful. Power Electrics are committed to providing a workplace that encourages growth and personal development for all employees. We recognise the value of our employees and the contribution they make.



What truly sets us apart is our people. As an Employee Ownership Trust, our team is at the heart of the organisation. This unique structure fosters a collaborative and supportive workplace, with the company in the hands of the employees who drive the business forward every day.



By investing in new research and technology, we're providing our customers with reliable power that is increasingly sustainable and environmentally friendly. It's certainly an interesting time to be working within the power generation industry.

What is the job?

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This role offers a great opportunity for an experienced Service Engineer residing near the M4 corridor to join the South West's largest generator specialist. You will play a key role in supporting the Service Department by performing maintenance and repairs on customer-owned diesel generators and our rental fleet. This position requires a high degree of customer interaction and collaboration with various departments, so a strong customer service focus is essential.

What will you be doing in this role

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Planned Maintenance and Service

Perform routine servicing and maintenance of diesel generators for both customer-owned and rental equipment.

Service and Repairs

Diagnose faults and carry out repairs on customer and rental generators, ensuring quick resolution of any issues.

Site Surveys

Conduct site surveys as requested to assess service needs and maintenance requirements.

On-Call Duty

Participate in the company's on-call rota system to provide timely assistance during off-hours.

Health & Safety Compliance

Follow the Company Health & Safety Policy, maintaining clean and orderly workspaces, including company vehicles. Comply with all aspects of the company ISO standards ISO 9001, ISO 45001, ISO 14001 and ISO 50001 procedures. Proactively contributing to our continuous improvement programme.

Skills and requirement

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Technical Qualifications

A relevant qualification in Mechanical or Electrical Engineering, Diesel Fitting, or Plant Maintenance (e.g., City & Guilds, BTEC) Alternatively, completion of an approved apprenticeship in Mechanical or Electrical Engineering Proven experience in servicing and repairing generator sets, particularly FG Wilson, Cummins, or similar (Essential)

Troubleshooting & Communication

Strong fault-finding skills and effective communication abilities

Field Service Experience

Prior experience working in a field service role (advantageous)

Driving & Licencing

Full driving licence required

Customer Awareness

Demonstrated ability to understand and meet customer requirements efficiently and effectively

Independence and Teamwork

Capable of working independently and as part of a team

Competency Cards

ECS/CSCS or CCNSG competency card preferred but not essential (training can be provided if necessary)

OVER TIME RATES

Rates apply to hours worked outside of standard times, as outlined below:

Days

Time

Rate

Monday to Friday

12 am to 4 am

8am to 5pm

5pm to Midnight

Double Time

Standard Time

Time and Half

SATURDAYS

12 am to 4 am

4 am to Midnight

Double Time

Time and Half

Sundays & Bank Holidays

All hours

Double Time

What we offer:

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EOT Bonus Scheme - you'll benefit from the company's success by receiving a share of its profits. This not only recognises your contributions but also develops a strong sense of ownership and motivation, making you an integral part of our journey. Training, upskilling, and career progression Holiday Buy & Sell Scheme Company pension scheme Private medical scheme - Power Electrics policy is that nobody should pay more than 100 excess to access any treatment Life assurance scheme - with access to more healthcare support and counselling services to help protect employees' financial, emotional, and physical wellbeing 23 days holiday (plus bank holidays) - increasing with length of service up to 28 days

Our philosophy:

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At Power Electrics, we welcome a variety of cultures, experiences, and backgrounds. We ensure that all management decisions made regarding employment are done with fairness and without regard to race, colour, religion, sex, age, disability, or sexual orientation. We are solely committed to adhering to the principles of equal and inclusive employment.



Due to the nature of our work, DBS checks are required, and any offer is dependent on satisfactory references being obtained.



All applicants must be eligible to work in the U.K.



If you do not hear from us within two working weeks, then your application has not been successful on this occasion.

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