Field Service Engineer

Poole, ENG, GB, United Kingdom

Job Description

Field Service Engineer



Wartsila is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wartsilians - put our hearts and minds into turning Wartsila's purpose of enabling sustainable societies through innovation in technology and services into reality.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. Together, we can create new business opportunities and more sustainable future that we can all be proud of. Want to join the ride?


Water and Waste business unit (WAW) is a true end-to-end business as part of Wartsila Portfolio Businesses. WAW is a global leader in designing and supplying innovative wet and dry waste equipment and freshwater generation solutions for passenger vessels & conventional waste management and ballast water treatment equipment for all marine segments. WAW has the industry's broadest product offering to secure beyond compliant operations for our marine customers.



We have now a unique and exciting opportunity for a

Field Service Engineer

to join our busy Fied Service team

in the

the Water and Waste business
Provide Service/Commissioning and aftersales support for all products offered by the company including large scale wastewater management systems, Oily water separators and ballast water systems, Problem solving, Warranty resolution, Site surveys, Product installation when required.


Main responsibilities include:

Independently carry out electrical and mechanical servicing of equipment and systems Liaise with the customer whilst on site with technical queries and questions Clearly and accurately document additional time, parts used and requests from the customer that could alter the agreed scope of supply, impact the job commercially and increase delays the completion date Feed back the documented changes to the Customer Support Engineers on a regular basis (daily or weekly as appropriate) with supported evidence to allow for accurate conversations with the customer Ensure that a defect log is accurately kept and shared with the Customer Support Engineers to aid with supplier and customer negotiations and product improvements where necessary Assist the ship staff with basic system training if required Provide timely detailed service reports and accurate feedback on all issues to the Customer Support Engineers Assist the engineering department and customers with mechanical - electrical installation, planning & design Assist with electrical design and system upgrades as required

Last application date: 16/11/2025


At Wartsila we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.



Please note that according to Wartsila policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.

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Job Detail

  • Job Id
    JD4072121
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Poole, ENG, GB, United Kingdom
  • Education
    Not mentioned