Job Description

Field Service Coffee Engineer

Salary:

32,000-38,000 per year

Locations:

Hampshire / Southampton / Portmouth

Posted:

19th December 2025

Job Type:

Full-time

? Join the Team Everyone Talks About ?

At Bridge Coffee Roasters, we don't just fix coffee machines -- we set the standard for what premium field service should look like. We are a leading partner and supplier to many clients in the premium coffee industry.
Our customers trust us with their reputation, their service, and their coffee quality. And we trust our engineers to deliver an experience that's genuinely exceptional.

If you take pride in craftsmanship, care about doing the job properly, and love leaving customers saying "Wow -- that was outstanding," then you'll fit right in.

Why You'll Love Working With Us

Competitive salary Monday-Friday working hours (8am-5pm) Company vehicle + fuel card All tools, tech, and equipment provided 25 days holiday + bank holidays Paid overtime Parking apps covered 1 weekend in 4 (overtime + allowance) Pension scheme A supportive, energetic, and genuinely fun team who take great service seriously
We're building a field service team that others look up to -- and you'll be a key part of that.

What You'll Do -- And Do Exceptionally Well

You'll be the trusted expert customers rely on. Your work keeps their business moving, their teams happy, and their coffee tasting great.

Your role includes:

Carrying out high-quality repairs, servicing and preventative maintenance on premium coffee equipment Tackling everything from quick diagnostics to complex technical challenges Completing annual PVI checks on steam boilers (training available if needed) Visiting sites within agreed SLAs and performing brand-standard checks Delivering smooth, efficient installations and on-site training Ensuring every machine you touch is dialled in to perfection for outstanding coffee quality Updating the service desk so customers always know what's happening Caring for company tools, equipment, and your vehicle -- because great service starts with great preparation Representing Bridge Coffee Roasters with warmth, professionalism, and pride
Customers don't just remember the fix -- they remember you. You're the person who brings reassurance, expertise and a bit of calm in a caffeine crisis.

What You'll Bring to the Team

A positive, can-do attitude A genuine passion for great service and great coffee Strong electrical/mechanical problem-solving skills Good IT skills A clean driving licence Self-motivation and flexibility around travel and hours The ability to walk onsite, assess a situation, and leave the customer feeling confident, supported and genuinely cared for

Extra shot of coffee awarded for:

3+ years experience as a field service coffee engineer Experience with Schaerer, Carimali, Marco or traditional espresso equipment

Where You'll Work

Mostly on the road -- meeting people, building relationships, and being the expert who keeps the UK's best coffee flowing.

Job Type: Full-time

Pay: 32,000.00-38,000.00 per year

Benefits:

On-site parking
Work Location: On the road