Job Description

The Finance Administrative Assistant role provides essential support to the finance team by handling administrative tasks, maintaining accurate financial records, and ensuring the smooth operation of daily financial activities. This role requires strong attention to detail, organisational skills, and a basic understanding of accounting and financial principles.
This role will predominantly support the CreditController with ad hoc duties to support the wider team.

SAP Experience is preferred.

Key Responsibilities

Customer Query Resolution: Investigate and respond to customer queries, escalating issues where necessary. Action credits once resolved and maintain accurate audit records. Invoice Processing: Accurately process key account invoices, ensuring timely collation and submission to designated customer email addresses. Portal Management: Upload invoices to relevant customer portals promptly to prevent payment delays. Data Maintenance: Maintain and update customer/vendor master data to ensure accurate and up-to-date records. Cash Allocation: Support the finance team by assisting with the allocation of cash to customer accounts. Direct Debit Administration: Assist in managing and updating the direct debit portal for new and existing agreements. Work closely with the customer service team to ensure records are accurately maintained for all service contracts. Compliance & Conduct: Adhere to all company policies and procedures while maintaining the highest professional and ethical standards. Promote a strong customer service culture.

Qualifications

Previous office experience is essential, with a focus on administrative roles preferred Proficient computer skills, including a strong command of Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace Excellent phone etiquette with strong verbal communication skills Demonstrated organisational skills with the ability to prioritise tasks effectively Typing proficiency with attention to detail for accurate data entry Familiarity with SAP is an advantage but not mandatory
If you are a motivated individual looking to contribute to a dynamic team environment while developing your administrative skills, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: 25,000.00-28,000.00 per year

Benefits:

Company pension Health & wellbeing programme Paid volunteer time Sick pay
Application question(s):

Have you got experience using SAP software?
Language:

English (preferred)
Work Location: In person