Deal with invoice matching variances in a timely manner, as defined within the service partnership agreement
Provide a seamless service to General Managers who require credits or stock adjustments
Providing a high level of customer service through our Pub Query System
Create a culture of challenge around variances encountered and always strive to eradicate root causes
Establish if and where a process has failed and take the necessary steps to prevent future issues and be comfortable recommending process changes where required
Be the first port of call to assist 1,700 pubs with delivery or stock queries
Day to day reporting tasks and ad hoc as requested
What you'll bring...
An enthusiastic mindset towards problem solving to get to the root cause of variance
Analysis skills with a keen eye for detail
Teamwork skills to effectively collaborate with cross-functional teams
Interpersonal skills to build rapport and relationships with both team members and suppliers.
Desirable skills but not essential as full training is provided:
Great attention to detail
Communication and customer focus mentality
A desire to problem solve and improve processes
Team player
Meet deadlines and performance targets
Some proficiency in IT programmes such as Excel & Outlook
Ability to analyse data and present proposals in a succinct and coherent format
#LI-AP1
Company Description
Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what's wholly British, the pub experience.
Additional Information
We're all about rewarding our team's hard work, that's why...
You'll receive a competitive salary, pension contribution as well as:
The chance to further your career across our well-known brands
- as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
Discount of 33% for you and 15% for your loved ones on all of our brands
- so you enjoy your favourite food and drink at a discount.
Free employee assistance program
- mental health, well-being, financial, and legal support because you matter!
Discount of 50% for you and 25% for your loved ones
at our Greene King Inns and hotels. - so you can enjoy a weekend away without breaking the bank.
Refer a friend -
who do you know who could be interested in a new role? When they are placed, you could earn 1,500 for referring them!
Wagestream
- access your wage before payday for when life happens.
Retail discounts
- Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more...
Full time
Greene King Corporate - BRA_001
Abbot House
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