Job Description

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Company Description/ Business Unit

Location:

Newcastle (hybrid 3 days per week in the office)

Employment Type:

12-month fixed term contract with strong potential to become permanent

Salary:

Up to 25k depending on experience plus up to 10% annual bonus

Hours:

Monday to Friday 36.25 hours per week



Think the AA is just about roadside assistance? Think again!



As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us?



#LI-CL1 #LI-Hybrid

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This is the job

As a Financial Administrator, you'll play a key role in supporting our Insurance Finance operations by delivering high-quality service to internal teams, suppliers, and employees. Working within established processes and procedures, you'll help ensure the accuracy and integrity of our financial systems particularly by maintaining strong financial control over our policy administration platform. Your attention to detail and commitment to compliance will help keep our financial operations running smoothly and efficiently.

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What will I be doing?

In this role, you'll be responsible for a variety of finance-related tasks that ensure the smooth operation and financial integrity of our systems. Your key responsibilities will include:

Processing Transactions:

Accurately process financial transactions within our accounting and policy systems, ensuring all actions are properly authorised in line with departmental guidelines and audit requirements

Maintaining Financial Records:

Keep financial documentation up to date and accurate, meeting agreed deadlines and ensuring compliance with internal controls

Managing Payments:

Reconcile, control, and distribute card, cheque, and BACS payments to and from customers, ensuring each stage is appropriately authorised and recorded

Month-End Activities:

Complete month-end routines, including financial reconciliations of control and bank accounts, and prepare balance sheet reconciliations as needed

Resolving Queries:

Act as a point of contact for customer, supplier, and employee queries investigating and resolving issues promptly while offering clear advice and support

Excel Reporting:

Create and maintain Excel spreadsheets with accurate formulas, ensuring data integrity and clear documentation of processes
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What do I need?

To succeed in this role, you'll bring a blend of financial knowledge, technical skills, and personal qualities that support accuracy, efficiency, and collaboration.



Skills & Experience


Solid financial understanding and experience in a similar role Strong desktop skills, particularly in Microsoft Excel (formulas, spreadsheets, data handling) Confident in gathering data, interrogating systems, and performing analysis Experience with SAP is desirable Familiarity with finance and accounting policies and procedures is a plus

Education & Qualifications


Minimum of GCSE-level education (or equivalent)

Personal Attributes


Exceptional attention to detail with a commitment to accuracy and reliability Honest, trustworthy, and operates with integrity Able to manage tight deadlines and juggle competing priorities effectively Strong written and verbal communication skills A collaborative team player who can also work independently Adaptable and resilient in a fast-paced, changing environment Positive, proactive, and commercially aware Highly organised, self-motivated, and methodical in approach
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Additional Information

We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including:


25 days annual leave plus bank holidays + holiday buying scheme Worksave pension scheme with up to 7% employer contribution Free AA breakdown membership from Day 1 plus 50% discount for family and friends Discounts on AA products including car and home insurance Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more Company funded life assurance Diverse learning and development opportunities to support you to progress in your career Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!



We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.



As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.



We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.