Job Description

37 hours per week



This is an opportunity for you to enhance the delivery of our financial assessments service in an organisation that will value your contribution and encourage you to develop your existing skills.



You will play a key role in accurately and efficiently dealing with enquiries and the financial assessment of service users contribution towards the cost of their care, the collection of these charges and any associated debt recovery. You will need to be able to work under pressure in a busy and changing office environment.



For this post you must be committed to a high level of customer service and will be able to demonstrate excellent written and verbal communication skills with people from all backgrounds. Accuracy and attention to detail is essential. You will have a professional, proactive and enthusiastic approach coupled with the ability to use your initiative and judgement to provide effective solutions to problems



For an informal discussion or further information please call Sian Paddick, Financial Assessments and Safeguarding Team Manager, on 01656 642229.



The ability to greet customers through the medium of Welsh is a requirement for this post.



Protecting children, young people or adults at risk is a core responsibility of all council employees.



A Basic criminal records check by the Disclosure & Barring Service (DBS) together with a Baseline Personnel Security Standard (BPSS) check is a requirement for this post.



The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.



Closing Date: 21 January 2026



Benefits to working at Bridgend County Borough Council



& Person Specification


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Job details

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Job reference
18257
Date posted
15/01/2026
Application closing date
21/01/2026
Location
Bridgend County Borough
Salary
27,254 - 28,142 per annum
Contractual hours
37
Basis
Full time
Job category/type
Finance and Compliance
Attachments
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