Job Description

Financial Controller - The London Management Company

The London Management Company is a Super Prime Property Management company operating in Central London, the Home Counties and Manhattan, New York.

Our teams look after all aspects of private household management for our clients who are mostly UHNWI, such as proactive cyclical maintenance, reactive maintenance, housekeeping, specialist cleaning, project management, employment of household staff etc..

We are seeking an experienced Financial Controller to oversee the accounting operations of our multi-departmental business. The ideal candidate will have a strong background in real estate, with proven experience in credit control, client relationship management, and financial leadership within a fast-paced and dynamic environment.

The Financial Controller will be responsible for maintaining robust financial controls, supporting business growth, managing cash flow and client funds, and ensuring the company operates in line with financial best practices and compliance standards.

This position will report into the board of Directors and is a Head of Department role, forming part of our Senior Leadership Team. It is the intention that the position of Financial Controller will become an integral role, with the potential for increased responsibilities and progression alongside company growth.

Outlined below are the key responsibilities for the position:

Specific responsibilities:

Financial Management & Reporting

Oversee all aspects of the company's financial management, including budgeting, forecasting, cash flow, and financial reporting. Prepare monthly management accounts, departmental P&Ls, and variance analysis. Monitor and control company expenditure across multiple departments. Ensure compliance with all statutory and regulatory financial requirements (including HMRC and Companies House). Liaise with external accountants, auditors, and other financial institutions as required.

Credit Control & Cash Flow

Lead and manage all aspects of credit control across the business, ensuring timely collection of client payments and prompt answering of client queries. Maintain detailed debtor analysis and proactively manage overdue accounts. Oversee client and supplier accounts, ensuring accuracy and reconciliation of ledgers. Implement and maintain strong internal controls to optimise working capital and cash flow.

Client & Departmental Support

Work closely with other Heads of Department to ensure financial clarity across teams. Provide financial insight and guidance to departmental heads to support operational decision-making. Act as a client-facing representative in financial discussions, including handling billing queries and disputes professionally and efficiently. Design and train others to prepare client specific reporting as required, working with client teams as necessary. Manage and resolve financial complaints in a professional and diplomatic manner.

Systems & Process Improvement

Review, improve, and implement accounting systems, financial processes, and reporting functionality to improve efficiency. Overhaul, improve the preparation, delivery and accuracy of routine client fund statements, including implementation of new software as required. Drive process improvement initiatives across credit control, invoicing, and client fund management.

General responsibilities

Responsibility to report to the board with any areas of operational concern. Maintain strong and positive internal and client relationships. Strive to deliver positive outcomes and experiences for all clients of the company. Promote and adhere to company values personally and within the team.

Requirements

Qualified Accountant (ACA, ACCA, or CIMA) or qualified by experience. Minimum 5 years' experience in similar roles Strong background in credit control and client fund management. Client-facing experience, with the ability to manage financial communications and resolve client complaints diplomatically. Excellent working knowledge of Xero, and Microsoft Excel. Ability to work across multiple business units and manage competing priorities and deadlines. Strong analytical, communication, and leadership skills. Highly organised, with excellent attention to detail. Commercially minded and results-driven. Strong interpersonal and communication skills, both written and verbal. Proactive attitude & problem-solving approach.

Desirable

Experience within a property management or block management company. Knowledge of client money regulations. Experience in implementing or upgrading financial systems.

Renumeration:

80,000-110,000 per annum dependent on experience.

Additional Company Benefits:

3% Employer Pension contributions on qualifying earnings 20 days annual leave per annum in addition to public holidays, rising by 1 year per year worked on the
anniversary of employment, capped at 25 days per annum

An additional 2 or 3 discretionary gifted holiday days around Christmas break 5 days paid sickness leave available for exceptional genuine circumstances Annual performance and renumeration review Bonuses available on a discretionary basis for exceptional performance Consideration for either full or partial company funded training subject to signature of training agreement Professional Development Plans (PDP) to be put in place Calendar of partial or fully company funded social events Weekly office groceries and sundries provided by the company (fruit/drinks/snacks etc.)
The above outlines the key roles and responsibilities, however the list is not exhaustive. It is the intention that the position will form a key part of the TLMC team, assisting the wider development and growth of the company, and its reputation and profitability. Employee benefits on offer are subject to change from time to time.

Job Types: Full-time, Permanent

Pay: 80,000.00-110,000.00 per year

Work Location: In person