Job Description

Salary:

27,254 - 28,598 (Plus 10% unsocial hours for qualifying shifts)

Hours per week:

37 hours

Interview date:

Week Commencing Monday 09 February 2026

Wiltshire Support at Home - Empowering Independence

If you are passionate about helping others and looking to start your career in the care industry, this is the perfect opportunity for you. We believe in nurturing talent from within and offer NVQ apprenticeships and upskilling through practice and skills development.


Our Wiltshire Support at Home Support Workers provide vital assistance to individuals in their homes post-hospital discharge. They play a pivotal role in helping customers achieve their goals, working closely with dedicated occupational therapists to co-develop personalised reablement plans.


As a First Responder Support Worker, you will be to support with Hospital discharges, and be first point of contact for new customers, assessing their needs, compiling a support plan, and attending to needs such as personal care, food preparation and daily living activities as required. To meet the needs of the service, shifts include early morning, evenings, weekends, and bank holidays, traveling across the Wiltshire area to carry out customer visits.


We are seeking individuals with a genuine passion for helping others, understanding of customer care needs and the ability to compile comprehensive support plans.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right.

Under the Health and Social Care Act (Regulated Activities) Regulations 2014, individuals involved in regulated activity must provide a full employment history and detail any gaps. Before clicking apply please complete this

full employment history form and once completed please attach it to your application form.

While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

Please download and read the

role description and person specification

carefully before you apply as well as

Our Identity

.


The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.

For more details, contact Emily Vickery, Team Leader via email

here

.


This role may be subject to certain successful security checks; please see the role description for more information.


We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our

statement of commitment to equality and inclusion

.

Disability Confident Employer

Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!