Salary range: 30,000 - 32,000 per year - full time permanent
7:30am to 4:30pm Monday to Friday (working from our Head Office at Wymondham)
Generous annual loyalty bonus
20 days annual leave + 8 bank holidays
Additional paid leave days between 25th December and 1st January in respect of annual Christmas closure (discretionary)
Referal scheme
We are looking for a capable and organised individual to lead our Fleet Department
About Us at Toilets+
Toilets+ Limited is the largest independent Portable Toilet company in South, East and Central England. We have thousands of toilets on short and long-term hire across 19 counties, delivered and serviced by our reliable, experienced teams. Our extensive range includes portable toilets for construction and events, luxury toilet trailers for weddings, festivals and corporate events, and we also fulfil servicing for portable toilets and welfare units supplied by third parties. Founded in Norfolk in 1990 and operating for over 35 years, Toilets+ Limited is a well-established, expanding, family run business.
The important role of the Fleet Manager
The Fleet Manager role forms an essential part of the Head Office administration team.
The Fleet Team are the main point of contact for our five depots for all fleet related matters. The Fleet Manager will be responsible for the safe and efficient operation of our fleet of 90 vehicles operated from our 5 depots. The fleet consists of 3.5t flatbed vehicles, 3.5t service vehicles and some 3.5t trailers - all vehicles are fitted with the latest state of the art in-cab camera and tracking technology.
This role will work closely with our Operations Manager and will be supported by our Fleet Administrator to provide a professional, timely and efficient fleet management service to our drivers, depot teams and Head Office staff with specific duties to include:
Overseeing the Fleet department to ensure that best service is provided to drivers, Depots and Head Office staff
Fleet Maintenance
Ownership of our fleet management software (AssetGo), utilising all available features to maintain up to date and complete vehicle/trailer information, including vehicle condition, daily and other periodic inspections
Managing VOR (Vehicle Off Road) levels, keeping them to a minimum on a day-to-day basis
Controlling costs of all repair and servicing work completed, working to agreed financial targets and processes
Arranging the programme for planned fleet servicing, maintenance and inspections as agreed with Depot Managers and as per company processes and timescales
Overseeing execution of planned fleet servicing and maintenance, MOTs and RFLs
Overseeing ad-hoc repairs using the most appropriate supplier and within the best timescale and cost to company requirements
Overseeing the resolution of vehicle defects on a daily basis and managing known defects
Overseeing vehicle parts stock and distribution to Depots from central stock and direct from suppliers
Monitoring completion of all planned maintenance and inspections
Managing our vehicle garages and other related suppliers - monitoring service levels, negotiating rates, identifying new suppliers and ensuring adequate cover for all Depots
Managing the Fleet Administrator
Achieving results by communicating job expectations; planning, allocating workload, monitoring, coaching and appraising achievements
Dealing with conduct, performance, capability and attendance issues in line with Toilets+ Disciplinary Procedure where necessary
Working closely with the Operations Manager & Depot Managers to ensure we optimise our fleet across all Depots and provide adequate vehicles to complete assigned work and routes at each Depot
Managing vehicle breakdowns and ensuring best solutions and communication with Depots and Drivers
Dealing with live breakdown situations and action best outcomes in line with company procedure
Providing ad-hoc support for drivers and Depots outside of normal working hours as and when required
Analysing breakdown data to understand trends and gain insights for future improvements
Managing relationships with our breakdown and recovery suppliers
Managing vehicle incidents and accidents
Dealing with live incidents and overseeing best outcomes in line with company procedure
Dealing with drivers and third parties, collating data, downloading camera footage
Preparing timely, factual and accurate internal reports in line with company procedure
Completing investigations as required
Actioning follow up communications with drivers and third parties
Communicating with our insurance company
Analysing and reporting on accident and incident data to identify trends, give insights and make improvements/reduce accidents
Producing agreed regular reports for Senior Managers and Directors
Working closely with the Operations Manager to manage the life-cycle of the fleet, including identifying new vehicles for purchase and decommissioning end of life vehicles
Managing new vehicle builds with suppliers and onboarding of new vehicles to the fleet
Overseeing disposal and de-fleeting of vehicles
Managing our fleet insurance list and monitoring any ongoing claims and costs
Communicating regularly with Senior Management Team about progress, asking for and offering support working as a wider team
What you need
The successful candidate needs to be committed, reliable and passionate about vehicle fleet management
Fleet or transport management experience is desirable
Experience of fleet management software, in particular tracking and camera technologies
Experience of leadership role
Excellent interpersonal and communication skills
Good organisational skills and ability to multi-task
Hardworking team player
Good listening skills
Good geographical knowledge
Problem solver and innovator
Ability to work to strict deadlines
Good attention to detail and ability to follow instructions
A sense of humour
We offer in return
Secure, permanent employment
Full induction and training programme
Uniform provided
Generous loyalty bonus scheme
Referral scheme
Free onsite parking
We're an expanding, family-run business
Toilets+ Limited aims to offer the highest quality provision with regard to the hire and servicing of portable toilets. To achieve this objective, the organisation will maintain an effective and efficient Quality Management System based upon the requirements of ISO 9001:2015.
Applicants will be asked about any unspent convictions or cautions as defined by the Rehabilitation of Offenders Act 1974. Appointment to this role may be subject to Disclosure and Barring Service checks. Please be aware that any offer of employment is subject to satisfactory attendance, conduct, performance and references.
This job description is only a summary of the role as it exists and is not meant to be exhaustive. The responsibilities, accountabilities and experiences might differ from those outlined, and other duties, as assigned, might form part of the job.
We want everyone to feel valued, supported and comfortable being their true self at work. We are proud to be a diverse and inclusive employer, supporting social mobility and providing opportunities for people whatever their background.
For an informal chat about the role, please call Hannah or Kate on 01953 601345
To be considered, please submit your CV and covering letter telling us why you believe you would be a good fit for the role before the closing date which is Sunday 2nd November 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Job Types: Full-time, Permanent
Pay: 30,000.00-32,000.00 per year
Benefits:
Free parking
On-site parking
Referral programme
Ability to commute/relocate:
Wymondham NR18 9JD: reliably commute or plan to relocate before starting work (required)
Experience:
Microsoft 365 or Office: 1 year (required)
Licence/Certification:
Full UK Driving Licence (required)
Work authorisation:
United Kingdom (required)
Work Location: In person
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