Job Description

Enrich the Journeys of our People and our Guests as our

Floor Supervisor

!


The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.


Some of the

brilliant benefits

you will enjoy as a

Floor Supervisor

are:

Annual Earnings up to 32,737.15 (28,621.64 annual base salary + non-contractual tronc)

50% discount in all our restaurants and Spa treatments across our properties

Pension with company contributions

Team member and Friends & Family rates across our properties

Complimentary stay after passing probation

Extensive discounts on our benefits platform

Access to private medical insurance

Interest free season ticket loan

Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing

Support through development plans, apprenticeships and world-class management development programmes to be the best you can be

Bike to work scheme

Recommend a Friend incentive

Uniforms provided and laundered complimentary

Free meals on duty

Opportunity to join our taskforces to contribute to the business focuses, community and environment

Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate

Floor Supervisor

, to join our

Accommodation Services

on a

permanent

basis, with an immediate start to consistently deliver memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.


As a

Floor Supervisor

, your main duties and expectations for the role will include:


To check each room daily on assigned floors to ensure it has been cleaned, laid out, supplied and presented to required standards set.

To check Vacant Clean status rooms promptly each morning and report to the Office Co-coordinator the status found.

To ensure that there are adequate supplies of linen, guest and cleaning supplies according to the set par stocks.

To handle all guest requests, queries and complaints promptly and to exercise discretion in any contact with guests.

Ensuring all procedures are followed in relation to LQA standards

You will be required to work

40 hours

per week, on a shift rota.

We are ...

One of Sunday Times' Top 100 "Best Companies to Work For 2025

A Leading Hotels of the World member

5 red stars

2 rosettes

Earth Check Silver Certified 2025

If you feel your experience, personality and interest are a match for this

Floor Supervisor

role, we encourage you to

apply

today. What makes you unique makes us exceptional!

All applicants must be legally eligible to work in the UK


INDBOH