We are looking to recruit a flooring sales assistant to join our small, welcoming office. If selected, your role will require you to be a vital part of the team where you will deal with a dynamic range of responsibilities- from physical tasks, such as lifting and organising flooring deliveries, to cognitive tasks such as pricing and computer proficiency, as well as social duties, namely interacting face-to-face with customers or representatives.
About Us
Classic Interiors Carpets is a family-run flooring retailer, located in the historic town of Malvern, Worcestershire. We have been proudly delivering trusted service and flooring for over 25 years which has earnt us a reputation for care, quality and a core place in the local community- we're looking for a friendly, dedicated member to naturally integrate into this environment.
Key responsibilities
- Helping with the offloading of LVT, underlay and carpet deliveries
- Managing phone inquiries and subsequent customer support
- Recommending and guiding customers in choosing the most suitable flooring choice, reflecting the customers personal preferences as well as the individuality of the measured area
- Resolve customer concerns and feedback with efficiency and professionality
- Process payments of both deposits and final payments
- Help maintain visual aesthetics of the showroom and shop presentation
- Regularly update pricing upon notification of supplier increases/ decreases
Who we're looking for:
Someone with a warm and enthusiastic approach to customers and great communication skills
Sales experience and commercially aware
This position requires the applicant to be fit and able in order to meet the physical demands of the role
Strong communication and phone skills
A developed understanding of the industry is preferable
A full UK drivers' licence (preferred)
Why choose us?
- We offer a small office environment where your voice and ideas can easily be shared and valued
- The company of two office dogs, a miniature dachshund and golden retriever
- We're a friendly family business with a stable team, meaning there will be no large corporate pressure or late nights
- We have a local loyal clientele and good reputation for quality service
Schedule
- Day shift
- Monday- Saturday with a day off in the week to be discussed
Job Type: Full-time
Pay: 26,000.00-30,000.00 per year
Benefits:
Company pension
Employee discount
Sick pay
Store discount
Work Location: In person
Reference ID: 3007
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