We are seeking a special someone with previous experience working in a traditional country pub or restaurant ideally with all round experience with Front of House, Bar and kitchen experience to join our team.
In this role, you will welcome and serve our customers, ensuring they receive a polite and friendly welcome from the moment they arrive. Your responsibilities will encompass a wide variety of tasks aimed at creating a warm and friendly atmosphere and enhancing their dining and/or drinking experience.
Duties
Greet and welcome guests upon arrival, ensuring a friendly and hospitable environment.
Assist guests with seating arrangements and provide menus.
Take food and drink orders accurately and efficiently, while upselling menu items when appropriate.
Maintain knowledge of the menu, including daily specials and food safety standards, allergies etc.
Ensure that tables are set up correctly and that the dining area is clean and organised throughout service.
Handle guest inquiries and complaints with professionalism, striving to resolve issues promptly.
Collaborate with kitchen staff to ensure timely food preparation and delivery.
Take payments accurately.
Serve bar customers if necessary;
Skills
Must have previous relevant experience
Ideally hold level 2 food hygiene certificate
Strong customer service skills with a passion for hospitality.
Basic maths skills for handling transactions and processing payments; experience of EPOS systems.
Excellent time management abilities to handle busy service periods effectively.
Familiarity with food and drink safety practices to ensure compliance with health and licensing regulations.
Restaurant experience is essential.
Passion to upsell bar and menu items through effective communication.
Willingness to help colleagues and work as part of a team.
Become part of our 360 year old traditional pub creating memorable experiences for all our patrons. We are not a chain and you will count !
Job Types: Part-time, Permanent, Temporary
Pay: From 12.21 per hour
Work Location: In person
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