Job Description

Overview

We are seeking enthusiastic and dedicated Front of House Staff to join our dynamic team. As a vital part of our restaurant, you will be the first point of contact for our guests, ensuring they receive exceptional service from the moment they arrive until their departure. Your role will encompass various responsibilities that contribute to a welcoming atmosphere and a seamless dining experience.

Responsibilities

Greet and seat guests in a friendly and professional manner, ensuring they feel welcomed. Provide information about the menu, including daily specials, and assist guests with their selections. Take orders accurately and efficiently, ensuring all dietary requirements are noted. Process payments and handle cash transactions with basic maths skills. Maintain cleanliness and organisation of the front of house area, including tables and waiting areas. Collaborate with kitchen staff to ensure timely food preparation and delivery. Upsell menu items to enhance guest experience and increase sales. Address guest inquiries and concerns promptly, providing excellent guest services. Adhere to food safety regulations and maintain high standards of hygiene.

Experience

Previous experience in a restaurant or hospitality environment is preferred but not essential. Familiarity with food safety practices is advantageous. Basic culinary skills or knowledge of food preparation will be beneficial. Strong communication skills and a friendly demeanour are essential for effective guest interaction. Ability to work well under pressure in a fast-paced environment while maintaining attention to detail.
Join us in creating memorable dining experiences for our guests while developing your skills in the hospitality industry!

Job Types: Full-time, Part-time, Permanent, Zero hours contract

Pay: 8.00-14.30 per hour

Expected hours: 4 - 30 per week

Additional pay:

Tips
Benefits:

Casual dress Company events Company pension Employee discount Store discount
Schedule:

Day shift Monday to Friday Night shift Overtime Weekend availability
Work Location: In person