Job Description

Job Summary

We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. The ideal candidate will play a crucial role in providing exceptional guest services, ensuring a welcoming atmosphere, and assisting with food preparation in our restaurant. This position requires a blend of customer service skills and basic culinary knowledge to enhance the dining experience for our guests.

Duties

Greet and welcome guests as they arrive, ensuring a friendly and inviting atmosphere. Assist with seating arrangements and provide menus to customers. Take orders accurately and efficiently, using basic maths skills for billing. Support kitchen staff with food preparation and ensure adherence to food safety standards. Upsell menu items to enhance guest satisfaction and increase sales. Maintain cleanliness and organisation of the front of house area, including tables and waiting areas. Respond to guest inquiries and resolve any issues promptly to ensure a positive dining experience. Collaborate with team members to ensure smooth operations during busy periods.

Skills

Strong time management skills to prioritise tasks effectively in a fast-paced environment. Basic maths skills for handling transactions and billing accurately. Experience in guest services, preferably within a restaurant setting. Knowledge of food safety practices to maintain high standards of hygiene. Culinary skills or experience in food preparation is advantageous. Ability to upsell menu items confidently while maintaining excellent customer relations. A team player with strong communication skills, capable of working collaboratively with kitchen staff.
Join us in creating memorable experiences for our guests while developing your skills in the hospitality industry!

Job Types: Full-time, Part-time, Permanent

Pay: 12.21-13.50 per hour

Additional pay:

Tips
Benefits:

Company pension Discounted or free food Employee discount
Schedule:

Day shift Monday to Friday Night shift Weekend availability
Work Location: In person

Application deadline: 25/04/2025
Reference ID: Mezcal Edinburgh
Expected start date: 28/04/2025