You'll ensure all guests and clients have a personalised and exceptional food / beverage service and event experience, from the moment they arrive through to their departure.
For this to happen, you'll be leading, training and developing our food and beverage team whilst working within budgeted and health and safety guidelines. A busy and varied role creating the best F & B and event experience for clients, staff and all internal and external stakeholders. You'll have the opportunity to use all of your knowledge and experience running and managing events, from a wedding to a prom to a birthday celebration and party to helping to create the best company away day experience for our clients!
In a typical day, you'll:
Manage the day to day restaurant and bar staffing requirements, plan and assign work and establish performance and development goals for team members by holding regular 1:1 check-in's with your team
Assist the operations manager in driving growth in F & B income and preparation and delivery of the F & B budget
Coordinate with the events and catering team to align service times and menus with conference schedules
Ensure all events run smoothly giving complete customer satisfaction enabling potential repeat business
Work closely with the chef and kitchen team to provide an inspiring food service for business, events and leisure guests
Ensure all team members have active learning & development plans and that mandatory training requirements are up to date
Carry out duty management shifts in accordance with the rota
For this role, you'll need:
Excellent people and communication skills
Plenty of experience running and managing events
A strong leader with proven skills of handling challenging situations and a problem solver
Financially astute, able to contribute to budget planning and reporting and budget management
Minimum of two years within a similar role, preferably in a hotel or meeting event / conference centre environment
Good working knowledge of restaurant department
Proactive "can do" approach and curious by nature
Flexible with working hours
We offer a wide range of attractive benefits, including:
25 days annual leave
Pension contribution scheme
Training and development opportunities
Life assurance scheme
Dedicated wellness initiative and wellness hub that supports your wellbeing (including EAP)
Subscription to Perkbox - our online benefits platform including retailer, entertainment and dining our discounts
CIM Business Centre
is a professional and productive work environment where individuals and teams come together to further progress their careers through training, meetings and team building, along with holding and creating a variety of fun events. Our unwavering commitment to excellence, award-winning hospitality service and passion for development, distinguishes us from the rest.
Apply now to join team CIM!!
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