Job Description

About Us

Set within 100 acres of picturesque deer park on the Essex/Hertfordshire border, Parklands, Quendon Hall is a stunning 17th-century Mansion House and part of the prestigious Tabor Group, which also owns two other exclusive venues in Essex and Warwickshire. Renowned for delivering unforgettable weddings and events, we are proud to deliver exceptional experiences and uphold exemplary standards for every couple and guest, and it's these very standards that guide how we recruit our employees, ensuring every team member plays a part in maintaining the quality and professionalism we're known for.

Role Overview

We are seeking a dynamic and experienced Food & Beverage Manager to oversee the daily operations of our front of house team. You'll play a vital part of in leading our friendly front of house team, which is crucial to set the tone for outstanding hospitality, guiding your team to uphold the highest standards of customer service, detail, and communication. If you're organised, motivated, customer-focused and love seeing events come to life, we'd love to welcome you to our team. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a comprehensive understanding of front of house and bar management.

Responsibilities

but not limited to

:

To take a proactive and hands-on approach, taking direction from Wedding and Events Managers (WEMs), waiting on tables, and working behind the bar

Working with Wedding and Events Managers to supervise all aspects of the food and beverage department, including staff supervision, training, and performance management. Ensure compliance with food safety regulations and maintain high standards of cleanliness and hygiene in all food preparation areas. Ensure set up and preparation for events is carried out and that event staff are adequately briefed Monitoring stock levels and reporting to management as appropriate Maintaining high standards at all times, aiming to deliver the best customer experience

Experience

Proven experience in a managerial role within the hospitality or restaurant industry. Excellent organisational skills with a keen attention to detail Solid understanding and demonstrable experience supervising a bar Personal Licence holder is desirable, but not required First Aid trained is is desirable, but not required, as we will facilitate for you to attend the required training.

Person Specification

(Who We're Looking For):

Proven experience in a hospitality and/or Bar management -- preference for those with exposure in events/wedding sector, but not compulsory. Confident and approachable leader with the ability to motivate and guide a team calmly and effectively, and confident when handling challenging situations or occasional conflict, with the ability to resolve issues professionally and diplomatically, whether with guests or team members. Highly organised and detail-oriented, able to plan-ahead and think on your feet in a fast-paced environment. Excellent communication and interpersonal skills, professional, friendly, and clear with both guests and colleagues. Strong customer service focus with a passion for delivering memorable guest experiences. Able to manage time well, multitask under pressure, and maintain composure during busy event operations. Committed to upholding high standards in personal presentation, behaviour, and service delivery. Reliable and trustworthy, someone we can count on to represent our venue professionally and consistently, and lead by example to those you manage. A true team player who contributes positively to the team dynamic but is also confident working independently and taking initiative when needed. Flexibility to work evenings, weekends, and long shifts in line with event schedules. A proactive, hands-on attitude, happy to step in wherever needed to support the wider team. Previous guest facing experience and/or within hospitality. Working ability to use technology, will be required to use a Laptop and some MS products as well as our rota scheduling and timesheet web based software. Good standard of both written and spoken English is must
This role is working full-time 40 hours per week on a varying rota, fully based on site at our venue. This role calls for an individual who's flexible and available to work across a mix of weekdays, weekends, daytime, and evening shifts, as flexibility is paramount for this role, particularly during our peak wedding season which runs April to Sept/October, when events are especially more frequently on weekends. While you won't always be scheduled to work every weekend or both days each weekend, rotas will reflect the needs of our events bookings and are normally planned a month in advance where possible. During our quieter months October/November to March, weekend shifts are generally less frequent, offering a more balanced schedule.

Job Types: Full-time, Permanent

Pay: Up to 28,000.00 per year

Benefits:

Company pension Employee discount Free parking On-site parking
Schedule:

10 hour shift 12 hour shift 8 hour shift Day shift Monday to Friday Night shift Weekend availability
Application question(s):

Our venue is in a rural location with limited public transport access, which if relying on public transport would entail significant rural walking to reach our venue should you commute this way. Do you have your own transport or alternative means to independently reach our premises, especially given varying and sometimes unsociable working times? Please acknowledge you understand this role is working a various shift pattern which will vary between day shifts and working evening and late, across both weekdays and weekends.
Work authorisation:

United Kingdom (required)
Work Location: In person