Job Description

Food & Beverage Operations Manager

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Contract:

Permanent

Salary:

Excellent salary & benefits

Are you a hands-on and passionate Food & Beverage professional ready to lead and inspire a dynamic team? The Marylebone Hotel, a luxury and contemporary destination in the heart of London, is seeking an experienced

Food & Beverage Operations Manager

to oversee our 108 Brasserie, Cocktail Bar, and Meetings & Events operations.

About the Role:

As the F&B Operations Manager, you will play a key role in delivering exceptional guest experiences across our diverse outlets. You'll be responsible for managing day-to-day operations, developing and supporting your team, and driving service excellence and business growth. This is a fantastic opportunity for a proactive leader with a passion for hospitality and strong operational expertise who thrives in a lively, high-standard environment.

Key Responsibilities:

Lead, mentor, and develop a motivated food and beverage team across 108 Brasserie, the Cocktail Bar, and Meetings & Events. Oversee daily F&B operations to ensure seamless service delivery and guest satisfaction. Maintain high standards of quality, service, and presentation throughout all outlets. Collaborate closely with kitchen, events, and front-of-house teams for smooth coordination. Drive sales growth and profitability through effective team leadership and operational strategies. Manage staffing, scheduling, and training to maximise productivity and team performance. Handle guest feedback and resolve any service issues promptly and professionally. Participate in budgeting, inventory control, and cost management to meet financial targets. Support the delivery of successful meetings and events, ensuring all client requirements are met.

What We're Looking For:

Proven experience as a Food & Beverage Operations Manager in upscale or luxury hospitality environments. Hands-on leadership style with a passion for training, coaching, and developing teams. Strong operational knowledge across restaurants, bars, and events. Excellent communication, interpersonal, and organisational skills. Ability to work under pressure and adapt to a fast-paced environment. A genuine commitment to delivering outstanding guest service. Experience within London's hospitality market is a plus.

The Perks of working for The Marylebone Hotel:

Service Charge Holiday allowance increasing with length of service up to 25 days Free meals on duty 50% discount when dining with The Doyle Collection Discounted rates when staying in our hotels Training dedicated to personal development Cycle to work scheme Discounts in selected stores and online shops Life Insurance and Company Pension * Complimentary