Job Description

Location:

Seven Dials Market, London

Salary:

34,000 - 44,000 per annum (depending on experience) plus performance bonuses

About Us:

Arnabeet is more than just a food stall - we're a team passionate about creating memorable dining experiences in the heart of London's vibrant Seven Dials Market. Our open kitchen concept means every team member plays a starring role in our guests' experience. We believe in the power of hospitality to transform ordinary moments into extraordinary memories.

The Role:

We're seeking a hands-on Operations Manager with proven kitchen management experience who can deliver exceptional hospitality while running a tight, efficient operation. This role requires someone who excels at both backend operational management and creating a warm, engaging customer experience.

Key Operational Responsibilities (70% of the role):

Drive kitchen operations with clear production schedules, prep lists, and quality control measures Apply extensive culinary knowledge to maintain food consistency and quality across all dishes Actively participate in food preparation Develop and refine recipes, portion standards, and presentation guidelines Conduct regular taste tests and quality checks throughout service periods Implement effective mise en place systems to ensure smooth service execution Develop and maintain detailed procurement processes, including inventory management, supplier negotiation, and cost control Create and manage staff rotas to ensure optimal coverage while controlling labor costs Implement robust stock management systems to minimize waste and maintain consistent food quality Oversee daily financial operations including cash handling, reconciliation, and budget adherence Execute strict compliance with all health, safety, and food hygiene regulations Conduct regular training sessions on food safety protocols and maintain proper documentation Lead daily pre-service inspections to verify all equipment and procedures meet safety standards Implement and enforce robust allergen management protocols Stay current with industry best practices and regulatory updates in food safety

Hospitality Leadership Responsibilities (30% of the role):

Lead and inspire a dedicated team through example, fostering a culture where everyone feels empowered to deliver their best Set and maintain high service standards that reflect the principles of "unreasonable hospitality" Create an environment where team members anticipate guest needs and deliver exceptional experiences Ensure all customer interactions are warm, genuine, and memorable

Required Qualifications and Experience:

Minimum 3+ years of proven experience in food service operations management, ideally in a fast-paced environment Demonstrated track record in kitchen operations, including production planning and procurement Strong culinary knowledge and hands-on food production experience, preferably with Middle Eastern or Mediterranean cuisine Verifiable experience in food preparation, recipe development, and quality control Thorough understanding of ingredients, flavor profiles, cooking techniques, and food presentation Verifiable experience in staff scheduling, labor cost management, and team leadership Strong financial acumen with experience in food cost control, inventory management, and P&L responsibility Valid Food Safety Level 3 certification Proficiency with POS systems, inventory management software, and scheduling tools

We're Looking For:

A detail-oriented operational manager who can also embody hospitality excellence Someone with a genuine passion for food and deep culinary knowledge A hands-on leader who's comfortable stepping into food production roles when needed Someone who thrives in a fast-paced environment and can handle multiple priorities simultaneously A leader who balances systems and processes with people and hospitality Strong problem-solver who can make quick, sound decisions under pressure Excellent communicator who can clearly delegate tasks and motivate a diverse team

What We Offer:

Competitive salary with performance-based incentives The opportunity to grow with a dynamic food concept A collaborative team environment where your ideas matter Ongoing training and development in hospitality excellence and food safety Fully funded food safety certification and professional development Staff meals and food perks
Job Types: Full-time, Permanent

Pay: From 34,000.00 per year

Additional pay:

Performance bonus
Benefits:

Discounted or free food
Schedule:

Every weekend Monday to Friday Overtime
Work authorisation:

United Kingdom (required)
Work Location: In person