Job Description

About the Role

CY UK Ltd is a well-established international freight forwarder providing end-to-end logistics and e-commerce supply chain services. We are seeking a proactive Freight Clerk to join our Birmingham operations team. The role involves supporting daily freight activities across ocean freight, air freight, and e-commerce logistics, focusing particularly on pre-alerts, warehouse data entry, and shipment documentation management.

Key Responsibilities

1? Handle daily freight forwarding operations, including booking, pre-alerts, and shipment coordination.

2? Input and maintain accurate warehouse and shipment data in internal systems.

3? Prepare and issue commercial invoices, delivery & collection notes, and other documentation.

4? Communicate with overseas agents, customers, and suppliers in both English and Chinese.

5? Assist with quotation preparation and rate filing for customers.

6? Monitor shipments from origin to destination and provide regular status updates.

7? Support warehouse colleagues in maintaining correct inbound/outbound data and ensuring smooth handovers.

8? Assist with general office duties, filing, and record maintenance.

9? Cooperate with team members to ensure timely completion of daily operational tasks.

Requirements

Language: Fluent in both English and Chinese (Mandarin or Cantonese).

Work authorisation: Must have legal status to work full-time in the UK.

Strong computer literacy, particularly Microsoft Office (Excel, Word, Outlook).

Good attention to detail, time management, and multitasking ability.

Strong communication and teamwork skills.

1-2 years' experience in freight forwarding or logistics preferred, but training will be provided for suitable candidates.

Working Hours

Monday to Friday (Full-time, Warehouse office)

Occasional weekend availability may be required depending on workload.

Salary

Pay: 12.21 - 15.00 per hour (based on experience)

Job Type: Full-time

Pay: From 12.21 per hour

Expected hours: 40 per week

Benefits:

Additional leave Employee mentoring programme Free parking
Work Location: In person

Expected start date: 01/12/2025