Job Description

We are seeking a friendly and organised individual to be the first point of contact for our Business Development Unit at NPTC Group of Colleges, while providing essential administration support.


Scale 2, Points 14 - 16, 24,425 - 24,824 per annum, pro rata, equivalent to 19,094 - 19,409 per annum.


Permanent, part time, part year, 40 weeks per annum.


32.5 hours per week (including evening work and occasional early mornings and weekends).

About you:

Our ideal candidate will have a Level 2 qualification (NVQ or equivalent) in Customer Service and have relevant experience of working in a fast-paced customer service environment. You should also hold level 2 qualifications in English and Maths (GCSE or equivalent) and be IT literate to level 2 (with working knowledge of using MS Word and Excel). The ability to speak Welsh is essential, if the successful candidate is not fully fluent in Welsh on appointment, they would be required to undertake a Work Welsh language course at the appropriate level.

About us:

NPTC Group of Colleges is one of the largest Further Education providers in Wales, providing almost every conceivable vocational area of education and training including an exciting and varied programme of full and part-time courses stretching across locations from South to Mid Wales.


NPTC Group of Colleges has been educating future generations for over 90 years, we believe that qualifications and training are key to many rewarding career paths, with our highly qualified teaching staff and their wealth of industry knowledge on hand we will open the door to a successful and rewarding future, students are at the heart of everything we do, and we want them to leave us having had more than just an education.

Why work for us?

As well as competitive salaries, our pension schemes are some of the best available. These are administered via the Local Government Pension Scheme or the Teacher's Pension Scheme and provide pensions that are increased each year in line with inflation. We contribute over 20 into your pension, for every 100 you earn.


The holiday allowance is excellent right from year 1. You have 28 days per year of holiday (rising to 32 after 5 years' service), and as we close the College for up to 5 days over Christmas, this means up to an additional 5 days of leave. With the 8 days of public/bank holidays on top of this, you could benefit from 41 days of annual leave as an Administration Assistant. This is work-life balance!


We have a range of potential flexible working options available including agile working, sabbatical leave and job share, where it meets the needs of the College. Sickness benefits here are generous, and staff are also provided with free access to independent occupational health, the Employee Support Helpline, a 24-hour life management and personal support helpline. The College also employs a dedicated Heath and Wellbeing Co-ordinator, who provides support and organises very popular events across the Group, as well as providing access to a variety of free wellbeing resources.


There is free car parking at all of our main colleges as well as bike storage, and If you are based in the South we can also offer a 10% discount at the Lilliput Day Nursery in Neath.


The College is an educator and as such we actively promote and encourage Continuous Professional Development for all of our staff; we may even be able to contribute to the fees for higher degrees and other qualifications helpful to your job.


On top of all this, working at the College gives us the privilege of being involved in helping our learners and our communities succeed and thrive.


NPTC Group of Colleges offers far more than just good salaries!