Job Description

Carlton Packaging

is an extremely well-established business that specialises in the design and supply of smart packaging materials for fulfilment operations across Europe. The company's core business is within the ecommerce industry supplying corrugated board and consumables, aiming to supply an all-in-one solution to the end user.

We understand packaging and we make no secret of it. With over 25 years of consistent, quality design and supply to organisations throughout Europe we work with our fulfilment clients to reduce packaging costs, reduce packaging waste, and increase packaging process speed. In an ever-evolving marketplace we'll really ensure that we are smarter for business, people, and the planet.

Job Summary

We are seeking a professional and friendly Front Desk Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will possess excellent organisational skills and a strong ability to manage multiple tasks efficiently. This role requires a proactive individual who can maintain a welcoming environment while handling administrative duties effectively.

Duties

Greet and welcome visitors in a courteous manner, ensuring a positive first impression, directing and announcing them appropriately. Manage incoming phone calls within KPI Target, with exceptional phone etiquette, directing calls appropriately. Maintain office security by following safety procedures and controlling access via the reception desk and visitor cards Ensure reception and meeting room areas are tidy and presentable, with all necessary refreshments offered. Opening, scanning and distributing inbound post. Franking outbound post/packages. Monitoring outlook mailboxes for reception and accounts receivable. Support the teams with admin tasks Manage office supplies, including food, beverages, and sundry items. Dishwashers, Kitchen/meeting room tidiness, cleaning supply ordering

Requirements

Prior experience in a receptionist role is essential. Demonstrated ability to communicate effectively both verbally and in writing. A professional appearance and demeanour that reflects the values of our organisation. Ability to work independently as well as part of a team in a fast-paced environment. Confidence on the phone and the ability to deal with potential difficult conversations Accountable for their work and performance Great communication skills Good attention to detail Exceptional organisational skills A creative thinker/Self motivated
If you are enthusiastic about providing exceptional customer service and possess the required skills, we encourage you to apply for this rewarding opportunity.

42.5 hours per week

Job Types: Full-time, Permanent

Pay: 27,500.00-32,000.00 per year

Benefits:

Company pension Discounted or free food Enhanced maternity leave Free parking Health & wellbeing programme Life insurance On-site parking
Schedule:

Day shift Monday to Friday
Experience:

Front desk: 3 years (required)
Language:

fluent English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person