Job Description

Looking to gain valuable hospitality and customer service experience? Join our team as a Front of House Receptionist at Bank Square Townhouse! We're a small, friendly hotel known for great service and a welcoming atmosphere. This is a perfect opportunity for university students looking for flexible work, people-focused experience, and a chance to build their CV in the hospitality industry.

What You'll Do:

Be the friendly face that welcomes guests on arrival and ensures a smooth check-in/check-out process Answer phone calls and respond to email enquiries in a professional, helpful manner Assist with reservations and manage booking systems Provide guests with information about the hotel and local area Handle basic administrative and reception duties Work as part of a supportive, positive team
What We're Looking For:

Friendly, approachable, and confident applicants Strong communication and organisational skills Reliable and punctual, with good attention to detail Comfortable working with computers and booking systems (training provided) A positive attitude and willingness to learn Previous customer service experience is a bonus
Benefits:

There will be downtime at the desk after duties are completed: during which we do not mind students completing other un--related work. Full training provided Opportunity to gain valuable hospitality, reception, and customer service experience Friendly, supportive team environment Competitive pay
Job Type: Permanent

Schedule:

8 hour shift Day shift Monday to Friday Night shift Weekend availability
Work Location: In person