Job Description

Please note:

We are a UK agency, and this is a temporary work placement in Miami, Florida, United States via the J-1 Visa Program. Please ensure you understand what this is before applying. Eligibility is listed below.

Job Title:

Front Desk Intern/Trainee (Paid Intern/Traineeship)

Location:

Miami, FL

Program Duration:

12/18 months

Position Overview:

We are seeking a dedicated and enthusiastic Front Desk Intern/Trainee to join the team at a prestigious 5-star hotel in Miami, Florida. This J-1 Visa internship offers a unique opportunity for students and professionals to gain firsthand experience in luxury hospitality. As a Front Desk Intern, you will be a key point of contact for guests, ensuring smooth check-in and check-out procedures, handling reservations, and delivering exceptional customer service. You will have the chance to work in a dynamic and fast-paced environment, gaining valuable skills in hotel operations while providing world-class service to an international clientele.

Key Responsibilities:

Welcome guests and assist with check-ins and check-outs in a professional and friendly manner Manage reservations, cancellations, and guest requests efficiently Provide guests with information on hotel services, amenities, and local attractions Address guest inquiries and resolve concerns to enhance the guest experience Work collaboratively with hotel departments to ensure seamless service delivery Uphold the hotel's standards of excellence in hospitality and customer service

Requirements:

5+ years of related work experience or

Currently enrolled in a post-secondary academic institution outside the U.S. or

Graduated with 12 months of relevant work experience

Strong communication skills and fluency in English Previous experience in customer service or hospitality preferred Adaptable, resourceful, and guest-focused attitude

Additional Information:

Housing:

Available through the Host Company

Visa:

J-1 Visa required for eligibility; we will assist with the process

Important Note:

Please ensure you understand the J-1 Visa program before applying
Job Types: Full-time, Temporary, Internship
Contract length: 12/18 months

Pay: 3,000.00-3,500.00 per month

Application question(s):

Are you a UK citizen? Please do not apply if you are not. Do you understand what the J-1 Visa Program is? Are you willing to move to the US? This is a US work placement, not UK.
Language:

English (required)
Work Location: In person