Job Description

Are you upbeat, friendly, welcoming, enthusiastic and well presented?

We are a well established chiropractic clinic in Southend-on-Sea and are looking for a receptionist to join our sociable team.

We are looking for someone with a warm and welcoming demeanour, as well as a flexible attitude , able to work within a team and cover team holidays and absences.

Required for 2 shifts a week with one Saturday shift a month (approximately 08.00 - 3.30) plus cover shifts when needed. Your regular weekly shifts will include two afternoon/evening shifts approximately 2.30-8.30/9 . More details are to be discussed at the interview.

This position is permanent.

Reception Role

Greeting and welcoming all patients/visitors entering the clinic as the first point of contact Daily liaison with patients including scheduling appointments for busy clinic, using our practice software Answering telephone calls and responding to emails in a professional, courteous and timely manner Taking responsibility for ensuring the accurate running of everyday tasks within the clinic Communicating in writing and over the phone with GP surgeries and other external companies Processing payments, cashing up and balancing takings at the end of shift and invoicing insurance companies General clinic typing and generating statements and receipts for patients Providing support to all practitioners and carrying out requests as instructed, as well as providing support within the reception team, and effectively communicating daily information. Carrying out requests from management as needed Checking that reception area, treatment rooms and toilets are clean and ready to use, and other light cleaning duties Ad hoc duties
What we are looking for:

Great customer service A minimum of two year's experience in a reception or administration role Ability to multi-task and excellent attention to detail Good computer skills A clear telephone and speaking manner/ fluent English Hardworking, flexible, pro-active and organised Interested in health and wellness
We can offer you:

A friendly, sociable environment to work in A competitive salary Pension Scheme Staff discounts
Please send your

CV and a cover letter

For the attention of Debbie at southendonseachiropractor@gmail.com

Only

applications in writing will be considered. Please

do not apply

to the reception email, by telephone or in person as your applications will not be considered.

Please also answer the pre-screening questions.

Job Type: Part-time

Pay: From 12.40 per hour

Benefits:

Employee discount
Application question(s):

What interests you in this role? GCSE or equivalent as a minimum required? Are you able to be flexible and work additional hours for cover (essential)? How many years of reception/administration experience do you have?
Work Location: In person