Are you passionate about beauty, luxury, and delivering exceptional customer service? We're looking for a poised, polished, and professional
Front Desk Coordinator
to be the face of our high-end salon.
About Us:
At Sorbet Mall of Africa, we don't just offer beauty services--we create unforgettable experiences. Our salon is a sanctuary of elegance and excellence, where every guest is treated like royalty. We pride ourselves on our warm, welcoming atmosphere and our commitment to top-tier service.
Your Role:
As the first point of contact, you'll set the tone for every client's visit. You'll manage the front desk with grace and efficiency, ensuring smooth operations and a five-star experience from check-in to check-out.
Key Responsibilities:
Greet clients with warmth and professionalism
Manage bookings, appointments, and confirmations
Handle phone and email inquiries with finesse
Process payments and maintain accurate records
Coordinate with stylists and therapists to ensure seamless service flow
Maintain a pristine and inviting reception area
What We're Looking For:
Previous experience in a front desk or customer service role
Impeccable grooming and presentation
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Tech-savvy with experience using salon booking software
A calm, confident, and client-focused demeanor
Perks & Benefits:
Competitive salary with performance incentives
Staff discounts on treatments and products
Ongoing training and development
A beautiful, supportive work environment
Opportunities for growth within the salon
Ready to be the face of beauty and elegance?
Send your CV and a short cover letter to jacque.molefe@sorbet.co.za
Job Type: Full-time
Work Location: In person
Application deadline: 01/08/2025
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