Front Of House & Admin
Job Description
```Duties```
- Greet and welcome guests upon arrival
- Provide excellent customer service and address guest inquiries and concerns
- Assist with check-in and check-out procedures
- Handle reservations and manage room assignments
- Ensure the cleanliness and maintenance of the reception area
- Answer phone calls and direct them to the appropriate department or individual
- Maintain a professional and friendly demeanor at all times
- Assist customers with their orders and provide excellent service
- Handle transactions and operate the cash register
- Maintain cleanliness and organisation of the front end area
- Collaborate with the catering team to ensure smooth service
- Uphold food safety standards and procedures
-Taking payments
```Skills```
- Strong guest service skills with a focus on hospitality
- Ability to communicate effectively in multiple languages (multilingual)
- Previous experience in a hotel or hospitality setting is preferred
- Bilingual proficiency is a plus
- Excellent phone etiquette and communication skills
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and skills may vary depending on the specific needs of the organization.
Job Type: Full-time
Benefits:
Company pension
Discounted or free food
Employee discount
On-site parking
Experience:
Administrative: 2 years (required)
Work Location: In person
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Job Detail
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Job IdJD3542708
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNairn, SCT, GB, United Kingdom
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EducationNot mentioned