Job Description

Join Our Welcoming Community at Stoke Chiro Spinal Health Centre

Are you passionate about creating positive first impressions and contributing to a team that values community and well-being? We're seeking a professional and approachable Front Desk Receptionist who thrives in a dynamic, people-focused environment. As the face of our clinic, you'll play a vital role in ensuring our patients feel supported, cared for, and at ease from the moment they walk through the door.

Why Stoke Chiro?

We're more than just a clinic, we're a connected, caring community. If you've explored our social media, you'll know we're looking for someone who feels aligned with our values. Not just someone who wants a job, but someone who wants to show up each day with purpose and help others feel supported and seen.

What does the role entail?

Welcome patients and team members with genuine warmth and professionalism. Handle phone calls with excellent etiquette and clarity. Manage email and social media messages with timeliness and care. Perform accurate data entry and maintain a tidy, well-stocked front desk area. Schedule appointments, process payments, and assist with admin tasks like filing and scanning. Collaborate with other team members to ensure smooth and efficient operations.

What we're looking for:

Previous experience in office or admin roles (Preferred but not essential - training will be put in place for the right candidate). Confident computer skills, including Microsoft Office and Google Workspace. Strong organisational abilities and an eye for detail. Clear and friendly communication skills--verbal and written. A curious, positive attitude and a willingness to learn. A genuine interest in being part of a supportive, wellbeing centre.

Shift Patterns and further details:

Shifts range between 4 to 8 hours and may fall across mornings, afternoons, or evenings.

On Tuesdays, we hold weekly coaching sessions 1:30 PM - 2:30 PM. Attendance is mandatory.

We're looking for someone who can be truly present with us. This role isn't suited to those juggling studies, coursework, or another job. Flexibility is essential.

We're currently working with 19.5 hour rota which includes Tuesdays, Fridays and Saturdays.

Our Opening Hours:

Monday: 8:15 AM - 7:30 PM
Tuesday: 8:15 AM - 7:30 PM
Wednesday: 12:00 PM - 7:30 PM
Thursday: 8:15 AM - 7:30 PM
Friday: 8:15 AM - 6:30 PM
Saturday: 8:45 AM - 2:00 PM

Curious? Inspired? Excited? We'd love to hear from you.

Apply now and start your journey with us!

Job Types: Part-time, Permanent

Pay: From 12.25 per hour

Expected hours: 16 - 21.5 per week

Benefits:

Employee discount Free parking Health & wellbeing programme On-site parking
Work Location: In person