Job Description

Join Caredig as a

Front of House Coordinator

and make a real difference in the lives of our tenants, helping to create a welcoming, supportive environment for tenants. We're looking for a

Front of House Coordinator

to join our team at

Bro Preseli, Pembroke

. This is a

part-time (32 hours) maternity cover.

You'll be the first point of contact for tenants and visitors, delivering excellent customer service and helping residents live independently in their homes. If you're organised, proactive, and passionate about supporting people, this could be the perfect opportunity for you.

Role: Front of House Coordinator - based in Bro Preseli, Pembroke

Hours: 32 Hours per week - Maternity Cover expected end date 26th February 2027

Pay: 13.17 per hour, 21,917 annual salary.

You will need to hold a Full UK driving licence.

Closing Date: Tuesday 16th December 2025 at 12pm noon.

Interview Date: Tuesday 23rd December 2025

We do not offer sponsorship.

About the role

As a Front of House Coordinator, you'll play a key role in creating a vibrant and supportive community. Your responsibilities will include:

Welcoming tenants, visitors, and contractors. Providing housing information and coordinating admin tasks. Supporting community events and managing the on-site shop. Handling payments, petty cash, and basic financial administration. Showing potential tenants around the scheme and assisting with move-ins. Maintaining accurate records and liaising with other teams.

About you

We're looking for someone who is:

Empathetic, diplomatic, and a great communicator Organised with strong attention to detail, able to manage your own workload. Proficient in Microsoft Office and able to learn new systems Positive, proactive, and flexible Team player and flexible.

We want you to live our values through your attitude and behaviours towards colleagues, tenants, and stakeholders. It is essential that you champion and demonstrate these Values in all you do.

Kind

Trusting

Accountable

Innovative

We welcome previous experience working as Customer Service, Hospitality or Front of House, Receptionist, Customer Service Advisor, Office Administrator, Housing Assistant, Community Support Worker, Community Engagement or Volunteer, Care or Support Backgrounds.

Why join us?

We offer a fantastic benefits package, including:

28 Days Annual Leave (excluding and Bank Holidays), increasing up to 33 days with long service Free DBS Free Health Care Cash Plan 24/7 Employee Assistance Programme Eligibility to apply for a Blue Light Card Paid training Life Assurance 3x salary Pension scheme with up to 8% organisation match opt-in Enhanced Sickness and Maternity/Paternity leave pay




So, come and join a great team as one of our Front of House Coordinators in an exciting role where no two days are the same!


Please feel welcome to contact Markus Botha, Extra Care Manager on 07870654215 or markus.botha@caredig.co.uk who will be happy to answer any questions you may have about this role.


Find more information please read the Recruitment Pack which is available to download via the link below and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies.


We are a registered social landlord (RSL) based in Swansea. We were established in 1975 to meet the housing needs of families, older and more vulnerable people. We manage over 2,800 high quality affordable homes, and provide a range of services - including the development of new homes - to people and communities across Swansea, Carmarthenshire, Neath and Port Talbot, Ceredigion and Pembrokeshire.


We are an ambitious and well-established independent housing association. We have strong local roots, a reputation for providing quality homes, and a track record for making a positive difference in our local communities.


Caredig, 43 Walter Road, Swansea SA1 5PN


Telephone:

01792 460192

Email:

info@caredig.co.uk