Job Description

Front of House - Richard House - Grantham

Do you feel unfilled in your current position and feel you need a new lease of life? Do you enjoy speaking with all types of people daily? Do you want to continue developing your administrative skills? Then we have a position which may be very interesting to you.

At Richard House the Front of House is vital to the functioning of the home. You are the face and voice that represents our visions and values. You are responsible for aspects of administration, finance, HR, payroll and more!

You will promote the home and company to potential customers, appropriate authorities and colleagues in a pleasant, caring and professional manner. You will liaise and build relationships with relatives, residents, professional service providers and other visitors.

There are many duties as Front of House at Richard House, and these include:

To answer the telephone promptly and deal with enquiries in a helpful, courteous and welcoming manner, being aware of the need to maintain confidentiality at all times regarding staff and residents,

To ensure that the homes filing system is maintained accurately and promptly,

Manage petty cash, resident's monies and staff lunch monies,

To provide all information that may be required by the Head Office Finance Department, in particular all information required for the production of monthly accounts,

Advise employees on HR policy or where to find information,

Understand the benefits associated with working with Tanglewood Care and be able to explain them to new members of the team,

Ensure that all new members of the team complete their induction,

Ensure that all end of probation interviews are carried out, paperwork is completed and records update,

To accurately record and up-date information on personnel record files,

Regular and timely maintenance of all employees' personal data including change of name, address, bank account information, variations to contractual terms and conditions, changes to rates of pay and alterations in contractual hours,

Ensure all starters and leavers are updated in the system weekly in order to ensure that payroll is accurate, and no overpayments are made to leavers,

Ensure that all absences are maintained accurately including, holiday, sickness and unauthorised absence,

Ensure that all employees' timesheets are accurate, signed off by the unit manager and hours input into the payroll system on a weekly basis,

This list is not exhaustive but it gives you a strong indication of the individual we would like. If you feel this is new challenge and will expand upon your experience then please do get in touch.

Job Type: Full-time

Pay: 12.21 per hour

Benefits:

Discounted or free food Employee discount On-site parking Referral programme
Ability to commute/relocate:

Grantham: reliably commute or plan to relocate before starting work (required)
Work Location: In person

Reference ID: RH