Job Description

Front of House

Location: Hamara Centre, Beeston, Leeds

Hours: 09:00 - 15:00 - 30 Hours weekly

Contract: Permanent

Salary: 23,492 pro rata

Are you a people-person with a passion for organisation and creativity? Do you thrive in dynamic environments where no two days are the same? If so, we'd love to hear from you!

Hamara is looking for a Front of House team member to be the warm, friendly face that welcomes our community into the centre. This is an exciting and varied role at the heart of everything we do - perfect for someone who is enthusiastic, adaptable, and thrives in a busy, community-focused setting.

What You'll Be Doing:

Acting as the first point of contact for all visitors, creating a warm and welcoming atmosphere Answering phone calls, taking messages and directing queries appropriately Monitoring and responding to emails in a professional and timely manner Managing room bookings, maintaining timetables, and arranging staff cover for events and activities Providing general administrative support to the wider team Overseeing Hamara's social media accounts - planning, creating, and scheduling engaging posts Supporting internal and external communications and promotional campaigns Keeping the reception and communal areas tidy and well-presented Maintaining and regularly updating the centre's notice boards with relevant information and community news Monitoring and replenishing first aid kits, ensuring all contents are up to date and compliant Supporting the coordination of events and community activities Maintaining confidentiality and safeguarding protocols at all times
What We're Looking For:

Excellent communication and interpersonal skills A confident multitasker who can adapt quickly in a fast-paced environment Strong organisational skills and attention to detail Tech-savvy, with experience managing social media platforms (Instagram, Facebook, TikTok, etc.) A friendly, proactive attitude and genuine enthusiasm for community work Previous front-of-house or customer service experience is desirable
Why Join Us?

This is a brand-new and exciting role with plenty of opportunity to grow. You'll be part of a passionate, supportive team that makes a real difference in the community every day. If you love variety, working with people, and being at the heart of the action--this could be the perfect role for you.

To Apply: Please send your CV and a short cover letter to martin.duxbury@hamara.co.uk

We're excited to see how you can help shape this role and bring your own flair to Hamara's front of house role!

Job Types: Full-time, Permanent

Pay: Up to 12.21 per hour

Work Location: In person

Application deadline: 08/08/2025